Senior Director - IT Strategy, Planning & Operations

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

The Sr. Director, Strategy, Planning, and Operations is a senior leader reporting to the CIO, responsible for driving strategic alignment, operational excellence, and value realization across the IT function. This role oversees annual and long-range planning processes, ensures governance of project management function, leads project change management initiatives, and delivers data-driven insights to support informed decision-making.

Roles and Responsibilities:

1. IT Strategy, Planning & Governance

• Lead the development and execution of multi-year IT strategic plans aligned with enterprise goals.
• Facilitate annual IT operating and long-range planning (LRM/AOP) in partnership with Finance, business, and functional stakeholders.
• Drive strategic alignment across IT investments, roadmaps, and programs.
• Oversee IT governance forums, investment reviews, and demand intake processes to ensure prioritization transparency.

2. Financial & Value Management

• Partner with IT Finance to manage budgets, forecasts, and portfolio investments.
• Provide visibility into cost drivers, ROI, and resource allocation.
• Build and execute value realization frameworks to measure impact and optimize IT spend.
• Support cost optimization initiatives and software asset management (SAM) activities to improve vendor performance and efficiency.

3. Portfolio, Program Governance & Change Execution

• Improve project management playbooks, project management tools, and ensure consistent application of PMO standards, health reporting, and risk/outcome tracking.
• Drive organizational change management (OCM) efforts in collaboration with project teams to ensure smooth adoption of new tools and processes.
• Align program execution with speed, scalability, and business value realization.

4. Communications, Adoption & Impact Demonstration

• Develop and execute a cohesive IT communications strategy for internal stakeholders and business partners.
• Craft clear messaging to articulate IT’s vision, priorities, and value across channels such as executive updates, town halls, and digital platforms.
• Promote technology adoption and effective use through awareness campaigns, training, and engagement.
• Establish storytelling and metric frameworks to demonstrate IT’s outcomes and contributions to enterprise success.

Required Knowledge, Skills, and Experience:

• 10+ years of relevant experience in IT strategy, business operations, program management, or related roles within large-scale corporate environments.
• Demonstrated success leading complex cross-functional initiatives and operational teams.
• Deep understanding of IT business operations, planning cycles, and financial processes.
• Exceptional interpersonal and communication skills—able to influence, negotiate, and build relationships at all levels.
• Organizationally savvy with the ability to navigate complex structures and drive alignment.
• Strong analytical and data interpretation skills with experience using data to inform decision-making and performance measurement.
• Proven ability to mentor and lead teams, fostering collaboration and development.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Successful candidates will possess an enterprise mindset, start with the customer in mind, have a strong sense of ownership, and a growth mindset.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.