Strategic Occupancy Planning Lead

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To drive the client’s global occupancy strategy and space management within the framework of corporate workplace programs, metrics and real estate strategy. This role will report to the Regional Occupancy Planning Director and partner closely with Portfolio Strategy and our Client’s Strategic Planning team. This role drives integration with relocation management, project management and facilities management functions. The manager also serves as the single point of contact for quality control in terms of consistency in planning processes, procedures and protocols, as well as workplace design solutions. The manager has 4 to 5 direct reports and is responsible for all aspects of people management for their team. As an Occupancy Planning Manager, you’ll understand the planned 1-5-year real estate strategy for all buildings and businesses in the portfolio.

As OP Manager you will:

• Act as main point of contact for occupancy planning initiatives and escalations specified AMER region
• Facilitates communication between other occupancy planners, space planners, Org Space Program Managers, and other GREF team members
• Serve as manager to a regional team of occupancy planners
• Lead special, ad-hoc planning analyses

What this job involves

• Applies and validates the finance approved top-down headcount projections by business unit for a rolling, three-year planning horizon and partners with Portfolio Strategy team
• Analysis of the client’s portfolio and identifies opportunities to optimize space for all orgs within the existing and committed portfolio
• Develops Scenario Planning to support business engagement and Portfolio Strategy
• Analysis Occupancy & Attendance metrics and derive proposed Desk Share Ratio (DSR) for each Org/Team
• Tracks and reports projected versus actual headcount by organization
• Develops city and site-specific occupancy strategies with GREF Leadership and Portfolio Strategy
• Reports the current and forecasted supply and capacity for a rolling three-year timeframe
• Collects preliminary program requirements for each Org/Team (by building, if necessary)
• Develops migration plans and sequencing of org level moves
• Incorporates occupancy strategy into long-term strategy documents to clearly articulate impacts to city, site and org-level allocations
• Develops stacking diagrams of current and future state based on three-year headcount forecast
• Obtains alignment organizations’ agreement to migration and stacking plans
• Coordinates scope and phasing schedule for project implementation based on stacking plans and migration strategy
• Ensures planning is aligned with corporate guidelines, and that all scenarios support forecasted growth and organization requirements
• Recommends and applies space policies/standards, procedures and protocols
• Educates and ensures compliance on planning and space policies/standards, procedures and protocols
• Reports and maintains quarterly org-level space allocation plans
• Review Site Audit Data (including seat assignments, occupancy, vacancy, labs & equipment) and partner with local Space Planner for validation needs/timing
• Supports the Agile Workplace program through analysis of badge data and utilization studies to inform planning recommendations
• Partner closely with Portfolio Strategy and real estate partners to anticipate and understand the requests coming from different client groups, assess the space options available and develop options that account for competing priorities and requests. This requires strong relationship management skills along with dealing with very sensitive information.
• This role is required to be in the client office at least 3 days a week, occasional travel will also be required.

Technology Proficient

• Ability to utilize software to support planning solutions and communicate ideas clearly with real estate team and lines of businesses:
• Proficient in CAFM systems and Bluebeam preferred
• Proficient in Microsoft Excel i.e. (pivot tables, V-Lookups, cell calculations, formulas, etc.)
• Strong ability to convey planning strategy in written format incorporating supportive data and floor plans into concise presentations to client and lines of business
• Ability to work in all of the Microsoft Office suite software technology
• Conduct and actively participate in video conferencing meetings effectively

Education / Experience

• A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is required
• Minimum of 8 – 15 years of experience in a corporate real estate environment.
• Previous experience in space/occupancy planning at a strategic level, plus experience with workplace strategy is highly desirable

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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