Senior Health Informaticist

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring an experienced Senior Clinical Informaticist to support the Department of Veterans Affairs. In this role, the clinical informaticist will support integrated health practice agile development teams responsible for offering professional and technical health informatics (HI) solutions.  The goal is to standardize clinical workflows and processes throughout the Veteran’s Health Affairs (VHA) Enterprise. The Clinical Informaticist serves as a vital link between clinical practice and health information technology, translating clinical data across systems and collaborating with business owners, analysts, health systems specialists, and IT experts on the agile teams to deliver informed, effective healthcare solutions for the VHA Electronic Health Record. This role ensures that technology supports safe, efficient, evidence-based care while aligning with organizational goals, regulatory requirements and user needs.  

Responsibilities:

• Collaborate within a cross-functional agile team—including subject matter experts (SMEs), informaticists, business analysts, and clinicians—to assess and improve clinical systems and workflows across the VA Enterprise. 

• Act as a SME in EHR optimization, focusing on data quality, clinical documentation, order sets, and clinical decision support tools. 

• Lead requirements gathering, process mapping, and gap analysis to translate clinical and business needs into technical specifications. 

• Support and deliver EHR decision tools, workflow improvement findings, service line agreements, and functional requirements documentation. 

• Ability to support the product owner for development projects. 

• Collaborate with data analysts to evaluate clinical data trends and performance metrics to recommend solutions that promote process standardization, enhance care quality, improve patient satisfaction, and reduce provider burden. 

• Engage with business owners, SMEs, and executive stakeholders to align priorities and communicate value-driven recommendations. 

• Leverage clinical and informatics expertise to streamline workflows, enhance data integration, and identify opportunities for improvement 

Location: This position can be performed remotely within the United States and will support Eastern Time working hours.

• Proven experience analyzing and interpreting clinical data, workflows, and trends using common analytical and process tools. Developing operational workflows that identify and eliminate waste, optimize processes, and improve overall efficiency. Deep understanding of clinical environments and informatics best practices for enterprise healthcare systems. 

• Advanced degree in a clinical or health informatics discipline (e.g., medicine, nursing, pharmacy, bioinformatics) with experience in direct patient care. 

• Minimum of 5 years’ experience as a Clinical Informaticist on healthcare IT initiatives. 

• Skilled in defining and applying metrics to assess solution and product performance. 

• Direct experience in supporting and/or implementing electronic health record technologies (specifically Oracle Health) 

• Advanced proficiency in Microsoft tools (Teams, Word, Forms, PowerPoint, Excel, SharePoint) and reporting/analytics platforms. 

• Excellent written, verbal, and presentation communication skills. 

• Ability to work and remain organize within a project management environment and prioritize customer needs. 

• Adaptability to work in a matrixed organization. The informaticist must effectively manage input and direction from multiple leaders in a team. 

• Be a team player by actively collaborating with a multidisciplinary Agile team. 

Preferred: 

• Direct experience working with Veterans Health Affairs' customers/healthcare providers 

• Experience in working in an Agile environment. 

• Ability to work independently with a high degree of autonomy. 

Clearance requirements: 

• Must be able to obtain and maintain a Public Trust clearance 

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.