Senior Manager, Detection and Response
As a Detection & Response manager, you will be responsible for protecting Outreach's customers, employees and brand. You will be able to build on your deep technical knowledge and previous incident response experiences in a rapidly growing global SaaS platform.
- Lead the Operations & Incident Management team in the protection, detection, response, and recovery of Outreach security across application, cloud, and enterprise domains
- Lead response to security incidents as Incident Commander
- Maintain and contribute code for our detection and alerting pipeline
- Automate detections and response end-to-end, including enrichment and filtering
- Hunt for threats across enterprise and production environments, leveraging your experience and security intuition
- Act as an escalation point for the tier1/tier2 investigative team
- Perform variant analysis and root cause analysis
- Develop creative solutions to complex security problems which balance business needs and risk
- Perform regular on-call responsibilities both during and off regular business hours (including nights, weekends & holidays), including fulfilling various incident response team roles
- Work together with other security engineers and stakeholders to architect and deploy enterprise security solutions
- Conduct research to identify threats, vulnerabilities, and trends that may impact Outreach.
- Develop and publish emerging threat impact statements and customer communications
- Assist with the facilitation of security tabletop exercises
- Establish and provide audit evidence and support for various compliance requirements (to include meeting with auditors for ISO 27001/27701, SOC2, and HIPAA)
- Provide security operations subject matter expertise for high priority or high impact security and business efforts (RFPs, ongoing deals, etc.)
- 8+ years detection & response work in a high-demand security team
- Proficiency in reading and writing programing languages like Go, Terraform, JavaScript, etc.
- Strong knowledge of common attack vectors
- Experience working with a Managed Services Security Provider (outsourced SOC)
- Familiarity with AWS, Azure, and Container (Kubernetes) security
- Experience with common Linux / Mac OS command line, security monitoring, log analysis, and forensic tools
- Ability to work with a high degree of autonomy
- Have a passion to learn and thrive in a dynamic and constantly changing environment
- Excellent analytical thinking, time management and coordination skills
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At Outreach, we're on a mission to change the way companies engage with their customers throughout their lifecycle. We understand how technology can change the game for revenue teams, driving innovation and efficient growth with every interactio...
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