HR Generalist

Description

LendKey Technologies, Inc. is a pioneer in digital network lending, dedicated to simplifying the lending process for both financial institutions and borrowers. With more than 15 years of experience, LendKey has facilitated more than $7 billion in loans through hundreds of credit unions and community banks nationwide. Our mission is to empower local lenders with innovative, reliable technology that upholds community values while enabling access to national markets.

LendKey is seeking an HR Generalist to help champion our people-first culture. In this role, you’ll support a wide range of HR functions, from recruitment to employee relations and development. We’re looking for someone who is passionate about creating a positive employee experience, thrives in a collaborative environment, and is eager to make an impact as part of our team. 

What You'll Be Doing: 

• Employee Support: Act as a trusted resource for employees, providing guidance on HR policies and professional development. Foster an open and supportive environment by addressing questions, resolving issues, and helping team members navigate their employee experience. Collaborate with managers to ensure everyone feels heard, valued, and empowered to succeed. 
• Recruitment & Onboarding: Manage the full recruitment cycle and onboarding for a range of roles—including product and technology, sales, business development, and other key functions—ensuring a smooth and welcoming experience for new hires. 
• Employee Relations: Support a positive and respectful workplace by addressing employee concerns, leading investigations when needed, and ensuring fair treatment. Act as a trusted resource to resolve conflicts and uphold company policies that protect employee rights and promote a safe work environment. 
• Company Culture: Lead engagement initiatives, organize team activities, and drive community involvement to help build a connected, inclusive, and positive workplace culture. 
• Performance & Development: Assist with performance reviews and employee development programs, encouraging ongoing growth and clear goal-setting. 
• People Programs & Processes: Contribute to the design and rollout of people programs and projects that reflect LendKey’s values and business needs. 
• Compliance: Own HR compliance by ensuring all policies and practices align with federal, state, and local employment laws. Monitor regulatory changes and proactively address compliance issues. 
• Training & Leadership Development: Partner with leadership to design and deliver training initiatives, including leadership development programs and ongoing learning opportunities for employees.
• HR Technology: Oversee HRIS and related platforms, including vendor relationships, system selection and enhancement, and resolving technical issues.
• Team Support: Provide flexible support to the HR team as needed, stepping in to assist with additional responsibilities and ensure smooth operations.

Requirements

 What We're Looking For: 

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 4+ years of progressive HR/People Operations experience with a strong foundation in HR knowledge required.
• 2+ years of full-cycle recruiting experience required.
• Demonstrated knowledge of US labor laws and regulations, with the ability to apply these standards to ensure fair, compliant, and equitable treatment of employees.
• Strong interpersonal, communication, and problem-solving skills.
• Flexible and agile, able to adapt in an ambiguous, fast-changing environment.
• Exceptional attention to detail and accuracy, especially when handling sensitive data and information.
• Proficiency with HRIS platforms (experience with Paylocity and Leapsome is preferred).

Why Join LendKey?

• Welcoming Environment: Work from our modern Blue Ash office, just steps from Summit Park, with the ability to work remotely one day a week.
• Growth & Opportunity: Be part of a company that values professional development and encourages new ideas.
• Community Impact: Join a team that supports local communities and social responsibility.
• Creative & Transparent Culture: An open, collaborative environment that values innovation and honest communication.
• Comprehensive Benefits: Medical, dental, vision, and additional wellness coverage for your overall well-being.
• Unlimited PTO: Flexible time off to support work-life balance.
• Stock Options: Opportunity to share in the company’s growth and success.

What We Do:

LendKey offers a comprehensive digital platform for private student loans, student loan refinancing, and home improvement loans, allowing community-based financial institutions to expand their portfolios and serve more borrowers without increasing infrastructure. Through our ALIRO platform, lenders can efficiently participate in, buy, and sell loans, streamlining portfolio diversification and capital deployment.

For financial institutions, LendKey provides turnkey solutions that include:

• End-to-end loan origination and servicing expertise
• Seamless access to a national network of lending partners
• Advanced risk mitigation and compliance support
• Opportunities to efficiently deploy capital and diversify portfolios

For borrowers, LendKey delivers:

• Access to affordable, competitive student loan products from trusted local lenders
• A simple, transparent digital application and servicing experience
• The benefits of community-focused lending with the convenience of modern technology

LendKey’s network lending model empowers both lenders and borrowers, bridging the gap between local values and national reach.

LendKey is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by applicable state or federal law. LendKey offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process due to a disability, please let us know at HR@lendkey.com. Visit Lendkey.com for more information.