Director of Military Affairs- Pendleton GMO

Overview

Liberty Military Housing – Own your passion for service!

At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. 

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

Responsibilities

A Day in the Life of a Director of Military Affairs:

As the Liberty Military Housing Director of Military Affairs, you will work as the liaison between Liberty Military Housing operations team and our military partners. You will be connected with both installation commands and regional military partners and work to grow relationships between Liberty and our military partner.

Your Responsibilities include, but not limited to:

• Advise and assist RVPs, Regional Property Managers, and District Managers on resident relations and interaction with local Navy, Marine Corp, and Army Leadership.
• Provide advice and assistance on housing operations and programs to increase occupancy and improve customer relations.
• Assist in enforcing residential lease policies and community guidelines and in implementation and compliance with the Department of Defense and military installation orders, regulations, and policies.
• Assist in developing and delivering employee training materials to educate staff in the military structure, organization, and protocol to improve overall customer relations, awareness, and satisfaction.
• Be the liaison with ICOs and installation leadership teams. Perform outreach regularly.
• Participate in military seminars, meetings, speaking engagements, civic organizations, and other events to promote and support the PPV.
• Coordinate and collaborate with installation Military Housing Offices (MHO’s) on behalf of Region and District teams on matters pertaining to military housing residents.
• Extensive travel is required.
• Responsible for notifying and working with the HSC/NRSW when there is a serious resident and/or law enforcement-related matter.
• Liaison with the ROC.
• Liaison with the contracted courtesy patrol, base police, and/or local law enforcement.
• Responsible for planning, coordinating, and executing outreach programs to various civic entities, including local Congressional outreach.
• Participate in military seminars, conferences, meetings and must have strong public speaking skills.
• Perform related duties as assigned by RVP.
• Maintain compliance with all company policies and procedures.

Qualifications

What You Need for Success:

• Be the subject expert on military processes, programs, organizational structure, systems, protocol, etc.
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook).
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.
• College degree preferred.
• Must be able to lift and carry up to 50 lbs.
• Must be able to talk, listen and speak clearly on the telephone.

What we Provide You:

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

• Medical/Dental/Vision Insurance*
• Life and AD&D Insurance
• 401k Retirement Plan w/company match
• Employee Stock Ownership plan
• Incentive Bonus Program
• 10 Paid Holidays per year
• 40 hours Paid Sick Leave per year**
• 80 hours Paid Vacation per year**

* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.

Pay Range: $105,000.00 - $114,000.00 Annually plus bonus