Communications Intern

Job Summary:

Location: Beverly Hills, CA
Division: Ticketmaster
Line Manager: Senior Communication Manager 
Contract Terms: Part time, 25 hours per week 

THE TEAM

Ticketmaster is part of Live Nation Entertainment which is the world’s leading live entertainment company. Ticketmaster is the global leader in ticketing, with industry-leading technology solutions and unrivalled reach. Having served fans for 41 years, 2017 saw the team provide 500 million tickets to fans around the world. Currently Ticketmaster operates in 30+ countries.

The Communications team is responsible for the public relations, press management, public affairs and internal communications for the global Ticketmaster business. 

THE JOB

In this role you will support the global Communications team on all global internal communications. The role provides an opportunity to develop and learn about the communications field whilst working alongside senior leaders.
You will ensure the smooth running of all administrative functions, assist with the management of our internal Ambassadors program, as well as your own Internal comms projects. 
This role will see you work on Ticketmaster’s corporate communications - it will not involve any concert/tour publicity work (this is managed by Live Nation).
We are currently operating under flexible working, the role will be a mix of working from home and coming into the Beverly Hills office once or twice a week. 

WHAT YOU WILL BE DOING

•    Assist in drafting and editing internal content for Slack, newsletters etc. to ensure timely, engaging communications.
•    Support in planning and delivering internal campaigns that align with company culture, goals, and values.
•    Assist the Ambassador Program by coordinating meetings, gathering feedback, and helping amplify local stories.
•    Help produce creative assets (graphics, polls, templates) to enhance readability and engagement across internal channels.
•    Monitor engagement metrics (views, clicks, reactions) and support reporting to evaluate the impact of comms initiatives.
•    Collaborate with teams across the business-including the wider comms team and HR to gather updates and craft clear messaging.
•    Support logistics and promotion for internal events, celebrations, and all-hands meetings.
•    Take notes and track follow-ups during meetings to help keep projects moving smoothly.
•    Maintain editorial calendars and content trackers to support consistent planning and delivery.
•    Conduct research and benchmarking to identify best practices and bring fresh ideas into the team.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

•    Good verbal, literacy and communication skills 
•    Experience using PowerPoint, Excel and Word 
•    An understanding of how to use and get the best output from AI
•    Currently studying for undergraduate in communications preferred 

YOU (BEHAVIOURAL SKILLS)

•    Multi-tasker who is proactive, logical and can handle several projects at once
•    Detail oriented with excellent organizational skills
•    Excellent communications and interpersonal skills
•    Enthusiastic, self-motivated individual
•    Ability to effectively manage targets and deadlines
•    Accountability – take ownership and act

Hourly Rate: $18

LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. 

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

Teamwork – While we celebrate individual achievements, we know have more success as a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.  

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.