Channel Program Manager - Video Security & Access Control

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in mission-critical communications, command center software, and video security and analytics, bolstered by managed and support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.

In our video security and access control (VS&A) portfolio, we develop and manufacture video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Motorola’s Avigilon Unity, Alta, and Pelco solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Job Description

The Channel Program Manager - Video Security & Access Control is responsible for the development, daily management, and strategic evolution of channel programs and initiatives. This individual will work in deep collaboration with key internal partners, including Channel Operations, Training, and Finance, to ensure the successful implementation and optimization of programs that drive partner performance and overall channel growth.

Responsibilities:

• Program Development and Strategy: Design, develop, and launch new channel programs and initiatives, identifying opportunities for growth and improvement based on market trends, partner feedback, and business objectives.

• Daily Program Management: Oversee the day-to-day operations of existing channel programs, including managing program tiers, discount structures, rebate processes, and compliance requirements.

• Cross-functional Collaboration: Work closely with:

  • Channel Operations: To streamline processes, automate program elements, and ensure efficient partner support.

  • Training: To develop and deliver training materials for partners on program benefits, tools, and compliance.

  • Finance: To ensure accurate financial modeling for programs, manage budgets, track ROI, and process rebates and incentives.

• Partner Support and Engagement: Act as a point of contact for complex partner program inquiries and escalations, ensuring a high level of partner satisfaction and understanding of program terms and conditions.

• Compliance and Risk Mitigation: Implement and monitor compliance frameworks to ensure partners adhere to program guidelines, minimizing risks and maintaining program integrity.

• Performance Analysis and Reporting: Track and analyze program performance metrics, providing regular reports and insights to stakeholders to inform future program development and optimization.

• Tool Utilization and Optimization: Ensure partners effectively utilize available tools such as partner portals, order management systems, and learning management systems to maximize program benefits.

Specific Knowledge & Skills

• Bachelor’s degree in Business/Marketing or equivalent experience preferred.

• 5+ years of experience in one of the following: Program Management. Project Management, Channel Partner Management or Sales

• Channel Partner Industry experience in Video or Physical Security is a plus.

• Proven track record of recruiting and enabling successful channel partners.

• Strong understanding of indirect sales models, partner ecosystems, and channel dynamics.

• Exceptional communication, negotiation, and presentation skills.

• Data-driven mindset with the ability to analyze trends and make informed decisions.

• Proficient in CRM tools (e.g., Salesforce) and partner management systems.

• Strategic thinking and business acumen.

• Strong interpersonal and relationship-building skills.

• Self-motivated and goal-oriented with the ability to work independently.

• Flexibility to adapt to a fast-paced, dynamic environment

• Collaborative mindset to work effectively with cross-functional teams.

Target Base Salary Range: $100,000 - $115,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

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Basic Requirements

• 5+ years experience in one of the following: Program Management, Project Management, Channel Partner Management or Sales

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.