Executive Assistant - MTM Only

JOB SUMMARY

Under general supervision of the Elder's Program, this confidential position provides office management and administrative support services and supervises assigned staff.

MAJOR TASKS AND RESPONSIBILITIES

EDUCATION - EXPERIENCE AND TRAINING FOR POSITION

Graduation from a high school or equivalent with course work in general office practices, six (6) years of experience as a confidential assistant, administrative assistant or similar position, and two (2) years experience supervising other clerical support staff.

SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION

Keyboarding, Analysis and problem solving. Oral and written communication. Organization, work prioritization and time management. Maintaining strict confidentiality of sensitive matters. Customer service -- in person and via telephone (discretion, patience, etiquette, professionalism). Excellent Interpersonal and human relations skills. Following oral and written instructions; anticipate changes as appropriate. Working independently, and adapting to changes in work load demands. Providing training and coaching to subordinate staff. Evaluating employees and disciplining as appropriate. Following through on assignments as directed. Conducting research on specific work assignment as directed. General office policies, principles and practices. Rules, regulations, codes, laws, policies, procedures and ordinances related to Operations Manager’s office. Computer software applications relative to the position including Word and Excel. Basic accounting and mathematics. Conflict resolution techniques. Operation of standard office equipment that may include computer, copier, fax machines and multi-line telephone. Program specific information, terminology and/or equipment. Principles and practices of supervision.

PHYSICAL REQUIREMENTS

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential duties of this class. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to operate, finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the work environment is usually moderately quiet.

Licenses or Certifications Required