AI Business Solutions Analyst - job 1 of 3

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

We are seeking a Business Analyst to drive requirements, development, and deployment of our Configure, Price, Quote (CPQ) system for Palo Alto Networks (PANW)Sellers, Partners and Distributors. In this role, you will be responsible for driving digital transformation utilizing cutting edge technologies to help us scale our Sales, Services Implementations with Sellers, Partners and Distributors.

Your Impact

• Requirements Gathering and Analysis
  • Proactively analyze sales and quoting processes to champion opportunities for AI-driven enhancements, and collaborate with data science teams to translate business needs into functional requirements for features like guided selling or price optimization.
  • Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review
  • Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects
• Solution Design and Validation
  • Work closely with product managers, architects, developers, and other IT teams to design and validate technology solutions that meet business requirements and align with architectural standards
• Testing and Quality Assurance
  • Work with QA/QE function to develop and execute test plans, test cases, and test scripts to validate system functionality, performance, and usability against business requirements - where applicable, work with QA/QE to automate test cases for regression testing
  • Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards
  • Facilitate defect triage and resolution, working closely with development teams to address issues and ensure timely delivery of high-quality software releases
• Stakeholder Communication and Relationship Management
  • Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle
  • Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value

Your Experience 

• Must be in SF bay area to be onsite 
• Demonstrated understanding of AI/ML concepts and their application in business solutions, with an ability to identify opportunities for AI-driven enhancements within CPQ or related sales processes.
• Hands-on experience delivering at least one project with an AI/ML component, from initial business case and requirements gathering through to collaboration on development and user acceptance testing.
• Minimum 2+ years of  experience working as a Business Analyst or in a related field
• Bachelor's Degree in business administration, computer science, engineering, or an equivalent combination of skills, training, and experience or equivalent military experience required - Master's degree preferred
• Knowledge and experience with Salesforce CPQ is preferred but not required 
• Knowledge  of the Q2C( quote to cash) process is preferred
• Extensive experience working with cross-functional teams in a high technology company
• Data analysis and visualization skills is required
• Experience with different requirement gathering techniques (e.g., workshops, interviews, user stories, use cases)
• Outstanding written and verbal communication skills
• Analytical thinking and problem-solving skills
• A proactive, self starter with a results-driven attitude and an ability to thrive in a fast-paced environment

The Team

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be!

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected $106000/YR - $172500/YR. The offered compensation may also include restricted stock units and a 12% bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.