Customer Success Engineer
Skills
- Customer-facing project management in SaaS environments.
- Creative problem-solving skills.
- Strong communication and stakeholder management capabilities.
- Ability to work autonomously with sound prioritization.
- Familiarity with customer success and implementation processes.
Responsibilities
- Drive successful implementation projects of Pave's compensation software collaborating with HR and Finance leaders.
- Manage end-to-end customer projects including planning, risk identification, and stakeholder communication.
- Serve as a trusted compensation expert and strategic advisor to solve complex compensation challenges.
- Collaborate cross-functionally with Product, Engineering, and Customer Success teams to surface customer needs and improve the platform.
- Build strong customer relationships through effective communication and problem-solving.
Education
- Relevant degree or equivalent experience preferred but unspecified.
Benefits
- Comprehensive medical, dental, and vision insurance.
- Flexible PTO policy with ability to work remotely for a month.
- Lunch and dinner stipends plus stocked kitchens.
- Quarterly education stipends.
- Robust parental leave.
- Commuter stipend.
Average salary estimate
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Working at Pave means surrounding yourself with smart and passionate people, striving to build solutions to inequitable compensation within the modern workforce.
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