Join Playon as a Support Intern and gain valuable experience in customer support within the dynamic field of sports technology.
Responsibilities: Assist with customer inquiries, troubleshoot support issues, document support processes, and track customer feedback.
Skills: Strong communication skills, problem-solving abilities, willingness to learn, and a passion for sports or live events.
Qualifications: Currently pursuing or recently completed a degree in communications, business, or sports management.
Location: Alpharetta, GA and Chamblee, GA
Compensation: Not provided by employer. Typical compensation ranges for this position are between $15 - $20 per hour.
Playon is looking for a highly motivated and detail-oriented Support Intern to join our fast-growing School Support team in a parttime, temporary capacity during the fall season. This internship is designed for current students or recent graduates who are passionate about customer experience, live events, and sports technology.
As a Support Intern, you'll gain hands-on experience working alongside our customer support professionals, learning the tools and techniques needed to deliver exceptional service to our partner schools and fans. You’ll contribute to solving real customer problems, maintaining high service standards, and supporting our mission to elevate high school sports across the country.
The Experience You’ll Gain
• Real-world experience in a fast-paced, customer-focused tech company
• Exposure to cross-functional teams including product, operations, and engineering
• Strong mentorship from seasoned professionals in customer support and technology
• Opportunity to contribute meaningful work and make a difference for partner schools and sports fans
In this role, you can expect to
To thrive in this role, you have
Company Overview
PlayOn is a dynamic growth-stage company dedicated to championing the spirit of play in the high school space. Backed by KKR, our family of brands—including GoFan, NFHS Network, and MaxPreps—empowers schools with innovative solutions and exceptional service. Our fan engagement platform is the only one that offers event ticketing, streaming, fundraising, concessions, merchandise sales, and website management in one place. We save administrators time so they can focus on what truly matters: supporting the students, staff, and fans who bring their programs to life.
Trusted by thousands of schools across the country, we're here to help create more instant replays, hold-your-breath moments, last-minute comebacks, and games you want to watch over and over again.
When being there means everything, we make sure you never miss a moment.
Why you’ll love working at PlayOn
Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions.
This is a growth-stage company, meaning your contributions have real impact. You’ll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve.
Our culture is built on accountability, collaboration, growth, and fairness. We don’t just show up—we show up for each other. Everyone wears the same jersey, and we play hard, make the extra pass, and cheer one another on. Losses teach us, challenges motivate us, and persistence drives us forward. We value integrity over shortcuts, choosing to do what’s right even when it’s hard. Together, we strive to be better every day—because we know that’s how we win as a team.
The Benefits We Offer
Multiple medical insurance plans to choose from
Dental, vision life and disability insurance
Employee Emergency Fund
Company equity (stock options)
Open PTO policy
401K plan with company match
Hybrid/flexible work environment
Note: Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.
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