Senior Enterprise Applications Manager, Supply Chain
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Reporting to the Senior Manager of Enterprise Applications, the Supply Chain Management (SCM) Enterprise Application Manager will play a crucial role in implementing, configuring, and managing Roku’s supply chain technology platforms on an ongoing basis.
We are seeking a seasoned professional with extensive expertise in supply chain systems and business process optimization. In this role, you will partner closely with cross-functional teams, including Operations, Logistics, Inventory Management, Order Administration, and Accounting, to drive operational excellence and ensure seamless integration across the supply chain ecosystem.
As a senior contributor, you will be entrusted with high-impact responsibilities, including ensuring that our platforms meet evolving business needs while upholding compliance, data integrity, and security standards. This is a unique opportunity to influence the scalability and efficiency of Roku’s global supply chain in a fast-paced, high-growth environment, with a focus on data integrity and security standards. This is a unique opportunity to influence the scalability and efficiency of Roku’s global supply chain in a fast-paced, high-growth environment.
What you'll be doing
- Study current supply chain processes, identify inefficiencies, and recommend improvements to optimize operations.
- Collaborate with stakeholders and Product Management to manage and prioritize user requests, document requirements, drive development, and ensure the successful delivery of projects aligned with timelines and budgets.
- Architect, design, and deliver an integrated supply chain planning system by leveraging NetSuite.
- Overcommunicate to ensure transparency with stakeholders on scope, status, and timing.
- Identify areas of opportunity to automate capabilities, scale functionality for high volume processing, and maximize functional and technical capabilities to reduce manual processes.
- Serve as subject matter expert for NetSuite, managing system configurations, upgrades, and integrations.
- Serve primarily as Supply Chain go-to Applications Manager, responsible for the Scope, design, and delivery of technology releases and roadmap, and identify opportunities to leverage new features and functionality to improve business processes.
- Lead integration with third-party systems, Transport Management system, EDI partners, & Manufacturers,
- Partner with security and compliance teams to ensure the platform meets compliance, security, and audit requirements.
We're excited if you have
- A seasoned Supply Chain expert with a minimum of 7 years of experience working with ERP systems and high-volume order and fulfillment processing.
- Experience with the entire supply chain process, including procurement, order management, inventory management, warehousing, logistics, demand planning, and distribution.
- Strong bias for action with the ability to organize, communicate status, and timelines. We operate in a highly competitive market, and speed to deliver is essential. You should thrive in a fast-paced environment and be capable of anticipating and meeting ever-increasing business demands.
- An effective communicator with the ability to educate at all levels of the organization to ensure alignment on strategy and priorities.
- Successfully developed or implemented at least one AI-based automation, preferably in a supply chain context (e.g., automated demand forecasting, invoice processing using OCR/ML, exception handling, supplier risk scoring, or predictive maintenance).
- Ability to identify automation opportunities and partner with technical teams to design, test, and deploy AI-driven solutions.
- Education: Bachelor’s degree in Business, Supply Chain Management, Industrial Engineering, computer science, or a related field
- You are execution-focused and would develop a reputation for consistently delivering projects on time.
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Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.
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