Field Support Representative - Ohio
Skills
- Strong communication and interpersonal skills.
- Problem-solving ability to resolve member issues in real-time.
- Ability to work independently and reliably.
- Empathy and strong relationship-building skills.
- Willingness and ability to travel across Ohio.
- Teaching and explaining Sidecar Health practices effectively.
Responsibilities
- Visit clients onsite across Ohio and support members in navigating Sidecar Health plans.
- Provide in-person support for client groups and members after enrollment and during critical times.
- Assist Account Management in building strong relationships with client key individuals and HR departments.
- Handle member care inquiries through calls, web chats, and emails.
- Deliver excellent customer service to ensure a memorable member experience.
Benefits
- Competitive salary and equity package.
- Comprehensive Medical, Dental, and Vision benefits.
- 401k retirement plan.
- Paid vacation and company holidays.
- Opportunities for growth and development within the company.
Average salary estimate
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Our mission is to make healthcare affordable and accessible for everyone in the U.S.
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