Product Innovation Manager

[solidcore] is looking for a Product Innovation Manager. Reporting directly to the Director of Talent and Product Development, this candidate must be based in, or able to relocate to, the Washington, DC/Maryland/Virginia area. The Product Innovation Manager will help to drive data-informed decision-making regarding the [solidcore] workout. This role is critical to understanding our clients’ needs, uncovering opportunities for product evolution, and fueling innovation in programming, coaching, and the client experience.

The Product Innovation Manager will lead research efforts to uncover actionable insights that inform [solidcore]’s programming, coaching experience, and client journey. This person will design and manage research projects, analyze trends, and partner cross-functionally to drive strategic decisions that optimize our workout product and coaching standards. 

Our ideal candidate has a strong understanding of the fitness industry. To fully immerse in the [solidcore], this individual must either be a current [solidcore] coach or be trained to become one. A deep understanding of the workout and in-studio experience is essential to developing effective, real-world solutions.

• Develop and execute an annual product insights roadmap aligned with business goals.
• Lead qualitative and quantitative research initiatives, including client surveys, focus groups, in-studio observations, and sentiment analysis.
• Analyze studio, client, and program data to identify trends, emerging needs, and opportunities for product improvement.
• Manage a client focus group used to gain insights on new product drops, etc. 
• Translate insights into clear, actionable recommendations that influence programming, training, and overall the client experience.
• Work in partnership with the internal team and cross-functional departments to integrate insights into product development and coach education.
• Monitor fitness and wellness industry trends, competitor offerings, and broader consumer behavior shifts to help inform strategy.
• Maintain a feedback loop with the field (coaches, studio teams) to incorporate internal perspectives into product decisions.
• Present findings to stakeholders, including senior leadership, with a focus on storytelling and impact.
• Become a [solidcore] product expert, developing deep knowledge of our workout

• 3+ years of experience in consumer insights, product research, or strategy within the fitness, wellness, or lifestyle industries (or equivalent client-centered industries).
• Strong understanding of qualitative and quantitative research methodologies.
• Skilled in survey tools and data analysis tools.
• Experience with customer segmentation and journey mapping.
• Ability to translate complex data into clear, actionable strategies.
• Passion for fitness, wellness, or high-touch client experiences; familiarity with boutique fitness concepts is a plus.
• Excellent collaboration and communication skills with the ability to influence across teams.
• Highly organized, detail-oriented, and proactive.

• Competitive salary based on experience
• Bonus eligibility based on performance
• Monthly cell phone stipend
• 401k with employer match
• Health, dental, & vision insurance
• Flexible PTO
• Free drop-in classes at [solidcore]
• And more

[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. The coach guides the class through a series of slow & controlled movements that are sequenced to work muscles to failure. This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals. Class is as intense as our reviews suggest, but our instructors go above and beyond to provide a welcoming, supportive, empowering, and challenging experience for all. Please visit our website here to read more about our mission.

[solidcore] is firmly committed to social justice and promoting a culture of diversity, equity, and inclusion. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.

[solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.