Inside Sales Representative
Skills
- Exceptional phone etiquette and communication skills.
- Ability to work independently with accountability.
- Detail oriented with strong prioritization and multitasking skills.
- Basic computer familiarity.
- Positive attitude toward feedback and coaching.
Responsibilities
- Drive business growth and help expand fiber network reach.
- Handle inbound and outbound customer calls with efficient, courteous service.
- Consult customers and respond to inquiries using multiple sales support tools.
- Communicate effectively with diverse technical and non-technical customers.
- Maintain confidentiality and professionalism in a fast-paced environment.
- Continuously learn about product and service updates.
- Identify opportunities to improve customer retention and satisfaction.
Education
- Customer service experience preferred.
- No formal education explicitly required.
Benefits
- Medical, dental, and vision benefits.
- 401k and profit sharing.
- Paid time off and paid comprehensive training.
- Education opportunities and growth potential.
- Stipend for high-speed internet access.
- Company paid pregnancy and bonding leave.
Average salary estimate
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Founded in 1953, Sonic is a company that delivers Internet and wireless connectivity for homes and businesses. Sonic is located in California.
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