Regional Warehouse Manager - Operational Efficiency

Southshore Companies is a privately held third-party logistics company. At Southshore Companies, we are a committed team dedicated to safely providing best-in-class customer service through operational excellence. We prioritize the safety of our team members and believe in being a reliable and adaptable strategic partner with quality-minded individuals focused on serving the needs of our customers. 

• The Regional Operational Efficiency Manager is a strategic role responsible for driving productivity, efficiency, and performance across multiple Regional Distribution Centers (RDCs). This position oversees building operational productivity, lift truck operator (LTO) productivity, audit and office productivity while ensuring a safe working environment that does not sacrifice best-in-class customer service. This individual is responsible for creating and refining team member productivity standards, establish building-level production benchmarks, and spearheads the continuous improvement initiatives that aligns to the Southshore Vision. They provide coaching and leadership to all leaders in the company, and ensure the company’s culture, values, and processes are upheld. This Regional Manager will foster a team environment that motivates, inspires, educates, and empowers our team members to reach their full potential.  

• Oversee daily productivity and performance of multiple distribution centers, ensuring high levels of  productivity, accuracy, and service. 
• Establish and maintain production standards at the building level, ensuring consistent measurement and accountability across all sites. 
• Develop, implement, and regularly update team member productivity standards based on data, workflow, and business needs. 
• Analyze operational KPIs and use insights to make informed adjustments that drive efficiency and reduce waste. 
• Collaborate with site level Site Manger to ensure consistent practices and adherence to Standard Operating Procedures across all locations. 
• Lead cross-functional projects aimed at improving operational workflows and efficiency. 
• Partner with the Director of Operations and Training Regional Manager to support hiring, training, and development programs to ensure high-performing teams. 
• Monitor and ensure compliance with safety, quality, and company policies. 
• Travel regularly to assigned distribution centers to conduct audits, provide support, and engage with the site leadership teams. 
• Partner with the Corporate leadership team to serve as a key contributor in long-term strategic planning. 
• Track, monitor, and ensure proper maintenance of all equipment in the RDCs. 
• Ensures the RDCs are executing tasks in accordance with the Regional Manager team’s guidance and direction.  
• Ability to interface and communicate directly with customers and the leadership team within Southshore Companies. 
• Drives continuous improvement though lean thinking and a 5S mentality. 
• Drives a culture centered around safety as a number one priority by ensuring a clean and organized working environment.
• Available via phone and Teams to assist RDC leaders to trouble shoot issues. 
• Participates in weekly teams calls with RDC staff and reports on relevant, timely topics such as operational efficiency, productivity goals met/unmet, and individuals falling below the standard. 
• Monthly travel to other RDCs to provide training, inspection, and review of processes.  Completes a Site Visit Report after each visit.  Around 5 hotel nights on average per month, but depends on the needs of the business. 
• Other duties as assigned.

• 10+ years of leading a distribution center or manufacturing plant (required) 
• Leadership & management skills: ability tolead, assign work, and motivate teams to deliver exceptional performance. 
• Knowledge and experience using SAP R3 is a plus or deep understanding of other WMS systems or inventory based ERP systems. 
• Proficient inMicrosoft Office products.Good written and verbal communication skills. 
• Strong sense of time management. 
• Bilingual candidates are strongly encouraged to apply. 
• Ability to work Monday-Friday. 
• Ability to travel 25% November to May. 
• Certifications such as Lean Six Sigma, Business Process Management (BPM), Data Analytics, etc. are a plus. 

• Competitive pay  
• Health and life insurance. 
• 401(k) with company match. 
• Paid vacation.
• Paid holidays. 
• Company vehicle. 
• Candidate may ultimately office virtually at home, in an RDC, or at the corporate office. 

• Competitive Wage