Inside Sales Rep

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Position Overview

Performs inbound and/or outbound customer calling activities to present and sell company products or services to customer base. Utilizes phone or internet chat approaches for customer contact which are predominantly routine, but may require deviation from standard screens, scripts, and procedure with the assistance of a computerized system. Answers inquiries, resolves problems, promotes and sells products/services, and/or enters or confirms sales. Assesses needs and suggests/promotes alternative products or services.

Job Responsibilities

• Processes incoming or places outbound customer/prospect calls regarding various business unit products and services.

• Identifies needs of customer and delivers services and/or products that are specific to the customer need in order to generate revenue.

• Records all customer information and call history information accurately on appropriate paperwork or electronic systems.

• Reviews daily information on the business unit customers’ changing needs and new features of service.

• Promotes business unit products and/or services.

Job Requirements

• High School diploma or general equivalency diploma (GED)

• Six (6) months previous sales experience

• Ability to navigate a computerized data entry system or other relevant applications required

• Internet/Chat work areas - ability to type 35 words per minute required

• General knowledge of the organization, products, and/or services required

• Skill with Microsoft Office applications (Word & Outlook)

• Ability to learn and work effectively with Mission, Webview, Verint, etc.

• Skill in verbal and written communication

• Skill in building strategic working relationships and in contributing to team success

• Skill in quality orientation

• Skill in being adaptable to changing business needs

• Skill in analytical tasks

• Skill in organizational and time management

• Skill in learning new tasks and applying them on the job

• Skill in initiating action to resolve issues

• Ability to be scheduled to work the full range of hours (Monday through Sunday 5:00am - 12:00 midnight)

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

• Move up to 10 pounds regularly and 11-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Regularly sit, climb, balance, stoop, kneel, crouch and crawl.
• Regularly use legs and/or hands and arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc.
• Maintain his/her balance when walking, standing, or crouching on narrow, slippery, or erratically moving surface.
• Safely operate a motor vehicle.

Incumbent is required to have:

• Have close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach.

Incumbent will be subject to:

• Occasionally wear personal protective equipment (PPE), including, but not limited to an OSHA compliant respirator.
• Regularly work in confined spaces, narrow aisles, or passageways.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

• Multiple avenues to grow your career 

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions 

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.