Group Sales Coordinator

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses onCentral Park South – has been completely reimagined as a departure from its neighbors and serves as aunique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center,Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimaginedindoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-artequipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park.

Overview

The Sales Coordinator plays a vital role in supporting the sales team by managing the day-to-day operations of two group sales managers, handling administrative duties, coordinating client communications, maintaining reports, and creating contracts in the Delphi/Salesforce system. As the first point of contact for visitors and potential buyers, this role requires a professional demeanor, strong organizational skills, and the ability to manage multiple priorities in a dynamic, client-facing environment.

Responsibilities

• Assist in preparing sales contracts.
• Promptly answer and direct phone calls and respond to email inquiries, gathering key information
• Manage inbound inquiries and walk-ins
• Promptly answer and direct phone calls and respond to email inquiries, gathering key information
• Manage sales calendar. Schedule, confirm, and coordinate all sales appointments
•  Prepare agendas and distribute materials for meetings
• Support sales efforts at events as a host
• Perform basic updates in the CRM – Delphi/Salesforce
• Compile and submit daily and weekly sales reports
•  Order, replenish, and organize office supplies (brochures, marketing forms, and materials)
• Track and digitally archive internal documents, amendments, and forms
• Organize and maintain office filing systems, forms, and supply storage
• Ad Hoc Projects as needed

Qualifications

• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Basic knowledge & understanding of Opera
• Proficiency in Microsoft Office Suite; experience with CRM systems (Delphi/Salesforce preferred)
• Professional demeanor with a customer-service-oriented mindset
• Experience in client-facing roles preferred

Salary Range: $60K - $65K Annually