MBA Student Experience Associate, Texas McCombs

Job Posting Title:

MBA Student Experience Associate, Texas McCombs

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Hiring Department:

Red McCombs School of Business

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world.

For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/

Purpose

The Student Experience Associate role in the Texas McCombs MBA for Working Professionals Student Affairs team is responsible for assisting a Senior Academic Program Coordinator in the execution of weekend class sessions, coordinating academic and community-building events, and fostering student development. This role manages several key aspects of program operations, including but not limited to procurement, travel and reimbursements, program communications, and supports a positive and growth-oriented community through building trusted relationships with students, faculty, cross- functional team members and internal/external vendors. While duties will primarily support one Working Professional MBA program, this role works collaboratively across the Working Professional and Executive MBA program team and duties may shift focus as needed to support team members.

Responsibilities

Program Operations

• Coordinate the procurement and distribution of course materials, ensuring timely and accurate delivery through proactive communication with faculty and collaboration across departments.
• Assist in organizing remote class weekends and events, serving as a backup to the Senior Academic Program Coordinator. This includes coordinating with faculty, staff, caterers, custodial staff, hotels, travel providers, and guest speakers.
• Manage documentation for travel arrangements and reimbursements for staff and faculty, maintaining hotel rooming lists and processing purchasing requests.
• Stay informed on UT and McCombs purchasing guidelines, updating training materials as necessary.
• Maintain student email distribution lists and provide ad hoc support to program leadership.

Student Affairs

• Offer problem-solving assistance and resource referrals to students.
• Develop and distribute weekly program updates, manage ad hoc program announcements, and maintain student resource website.
• Creates, maintains and distributes weekly program updates for students, maintains the program resources website in Canvas , and ad hoc email announcements. Triages email inquiries, proactively and independently researches matters, communicates information across multiple team members.
• Develop and distribute weekly program updates via Canvas and manage ad hoc email announcements.
• Handle email inquiries by researching issues independently and communicating findings to relevant team members.
• Support the execution of class weekends and program events such as Orientation, Student Organization activities, and Graduation.
• Cultivate relationships with faculty, students, cross-functional team members, and internal/external vendors.

Strategic Initiatives

• Provide feedback on current processes and supports planning and implementation of process improvements.
• Performs other related duties as assigned.

Required Qualifications

• Bachelor's degree and one year of experience at the Administrative Assistant level, or high school graduation or GED, and five years of clerical experience, including one year of experience at the Administrative Assistant level.
• A service-minded approach to executing job functions. Sharp attention to detail, innovative problem-solving skills, and collaborative attitude. Excel at turning challenges into opportunities.
• Strong interpersonal and communication skills, both written and verbal. Proficient with Microsoft Office suite, and other common office technology.
• Ability to work flexible hours, including evenings and weekends and conduct in-state travel in support of job duties.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor's degree and 2-3 years' experience performing complex administrative functions. Experience working in an academic environment.
• Knowledge of university procurement and payment policies
• Experience with event planning.
• Experience working with graduate student populations. Experience working with self-supporting degree programs.

Salary Range

• $43,000 + depending on qualifications

Working Conditions

• May work around standard office conditions with repetitive use of a keyboard at a workstation.
• Some evening and weekend hours may be required during peak periods and special events.
• This is an Austin, TX-based position.
• Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.