Customer Experience Coordinator (Part Time) - Edgewater, CO
Skills
- Exceptional verbal communication and emotional intelligence.
- Strong multitasking and organizational skills.
- Proficiency in computer programs and practice management software.
- Ability to maintain confidentiality and handle sensitive information.
- Adaptability in high-pressure environments.
Responsibilities
- Answer and manage incoming customer communications promptly and professionally.
- Greet and check in customers warmly at hospital entrance, ensuring smooth workflow.
- Monitor wait times and identify process bottlenecks to optimize efficiency.
- Address and resolve customer complaints empathetically and proactively.
- Collect and share customer feedback to celebrate successes and improve services.
- Process payments and maintain accurate customer financial and personal records.
- Engage with customers during wait times and keep the emergency care team informed.
- Educate customers on services like end-of-life options and facilitate video chats when needed.
- Create personalized experiences and celebrate special moments with customers and pets.
Education
- High school diploma or equivalent required.
- Customer service-specific training or certifications are a plus.
Benefits
- Competitive hourly wage between $19.00 and $24.00.
- 401K plan with company match.
- Health, vision, and dental insurance coverage.
- 10 weeks paid parental leave at full salary.
- Unlimited Continuing Education opportunities.
- Flexible work schedules promoting work-life balance.
- Employee pet discounts and well-stocked hospital amenities.
- Referral rewards and company outings/retreats.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
A growing emergency veterinary company in Pikesville is looking for an outgoing and organized Customer Experience Coordinator to elevate the client journey with excellent communication and problem-solving skills.
VEG is looking for an empathetic and organized Customer Experience Coordinator to deliver outstanding service and support for pet parents in their Cambridge emergency hospital.
MultiCare seeks a detail-oriented Pre-Service IV/Auth Specialist to remotely manage patient pre-registrations, insurance verifications, and authorizations in a supportive healthcare environment.
Lead and inspire a call center team at Serenity Healthcare, driving exceptional patient service and operational excellence.
Steer Health is looking for a Customer Education Specialist to create and oversee user-friendly educational content for their healthcare technology platform, working fully remotely.
HP Tuners LLC seeks a Customer Service Representative to provide efficient and professional support to customers onsite in Buffalo Grove.
Support members’ consumer lending needs with professionalism and care as a Consumer Loan Service Delivery Representative at SchoolsFirst FCU.
Nexmos Design seeks a professional Call Center Representative to provide outstanding customer service through inbound and outbound calls in a growing, supportive environment.
Lorikeet seeks an Agent Manager to lead AI implementation projects and collaborate with customers in a fast-growing, well-funded remote startup.
Lead Patient Service Representative role at The South Bend Clinic, focusing on pediatrics patient service excellence and team leadership.
Support patient care by managing front desk duties and communications as a Patient Service Specialist in a Millbrook outpatient therapy center.
Serve as a Customer Care Improvement Specialist for the City of Fort Worth's 311 Call Center to drive service excellence and operational efficiencies.
A Customer Service Representative role at Bosch’s FHP Manufacturing, focused on delivering high-quality customer support and managing orders efficiently.
Support Colonial Life’s producers and policyholders remotely by troubleshooting technology-related issues and ensuring smooth enrollment system access.
Prime Healthcare is hiring an Enrollment and Eligibility Specialist in Lynwood to support patients and community members with insurance enrollment and health benefits navigation.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
