Global Enablement Project Manager

Overview

Waters Corporation, the world’s leading specialty measurement company committed to inclusion and diversity, is seeking a Principal Global Enablement Project Manager to join our team. This is a hybrid role based in either Milford, MA or Wilmslow, UK.

In this role, you will lead the development and global delivery of clinical product training for both internal and external audiences, ensuring alignment with regulatory and quality standards. You will collaborate across multiple levels and functions within the Clinical Business Unit to support the growth of our IVD product portfolio.

The Waters Clinical Business Unit is responsible for the development of Waters Clinical and IVD systems, hardware, and software. This is an exciting opportunity to contribute to a growing organization focused on addressing the unique challenges of clinical customers and accelerating business growth.

Responsibilities

Project Management:

• Lead the planning and execution of global clinical product training initiatives.
• Develop enablement strategies, oversee content creation, and ensure timely delivery of training programs.
• Ensure compliance with Waters’ Quality and Regulatory Systems, Good Laboratory Practices, and EHS standards.
• Build strong partnerships with cross-functional teams, business partners, and external collaborators.

Curriculum Development:

• Collaborate with learning architects and subject matter experts (SMEs) to define training requirements and ensure content is fit-for-purpose.
• Design and develop eLearning modules for the Waters Academy – Clinical Learning Management Platform.
• Continuously evaluate and enhance training effectiveness through feedback and performance metrics.

Logistics & Analysis:

• Coordinate training logistics, including system readiness, materials, and administrative support.
• Manage Waters Academy-Clinical user licenses and administration
• Organize and deliver training sessions globally, both in-person and virtually.
• Define and track key performance indicators (KPIs) to measure training impact and effectiveness.

Qualifications

Education:

• BS/BSc or higher in Analytical Chemistry, Biology, or a related scientific field.
• MS/MSc or PhD preferred, or equivalent relevant experience.

Experience:

• Demonstrated experience in project management
• Experience in developing and delivering technical training courses
• Proven extensive experience with Waters' products (LC-MS/MS) or equivalent
• Previous experience with medical devices or clinical applications is preferred

Competencies:

• Strong planning and project management skills across multiple initiatives.
• Ability to interpret and communicate complex technical and regulatory concepts.
• Excellent interpersonal, collaboration, and communication skills.
• Adaptability in dynamic environments with a proactive approach to problem-solving.
• Comfortable engaging with SMEs and senior leadership.
• A positive attitude and a collaborative spirit as part of the Global Clinical Customer Success team.

Company Description

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

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