Investigator, Asset Protection (San Francisco, CA) - job 1 of 2

Job Description 

This role is based at Serramonte Center, Daly City, CA

What Will You Be Doing? 

• Responsible for the execution of Asset Protection initiatives in assigned locations (4-8 stores), as well as, implementation of shortage reduction programs in high shrink location(s)

• Partner with local store management to meet strategic Asset Protection objectives

• Effectively leverage business and sales performance as a means for shortage reduction

• Participate in store associate training regarding approved Asset Protection initiatives and workshops

• Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits

• Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols

• Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty

• Conduct investigations and interviews for inventory, cash loss, and violations of policy

• Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies

• Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement

• Complete special projects as assigned by Regional Manager of Asset Protection

What Do You Need To Bring? 

• 4-year degree preferred

• 2 or more years of experience in the Asset Protection field or relevant experience in retail setting preferred

• Strong communication and interpersonal skills

• Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines

• Ability to work nights, evenings and weekends appropriate to retail business needs

• Must pass a comprehensive background investigation

• Must have a reliable means of transportation

• Preferred to be Wicklander - Zulawski trained in interviewing

• Must fulfill all physical requirements including standing and walking  

Our Company  

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

Benefits & Perks  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:   

• Incentive Bonus Program  
• Paid Time Off  
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• Mobile Stipend
• Access to Carrot to support your unique parenthood journey 
• Access to Headspace dedicated to creating healthier, happier lives from the inside out 
• 401(K) Savings Plan with Company Match 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

This role allows for remote work across the U.S.. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $29.25 - $31.50/hour. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.