Group Sales & Events Manager
Company Description
We are looking for a Group Sales & Events Manager to join the re-opening of the famed Delano Miami Beach.
Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.
Job Description
- Drive acquisition and revenue generation for lifestyle, social, entertainment, and incentive group segments through targeted prospecting and creative business development
- Execute all phases of the sales cycle, from initial inquiry and strategic proposal design to contracting, planning, and post-program review
- Build trusted advisor relationships with DMCs, tastemakers, creative producers, and high-profile event planners
- Work collaboratively with F+B, operations, and creative services teams to curate transformative group experiences that resonate with Delano’s brand DNA
- Craft seasonal group sales strategies in line with business demand calendars and revenue optimization goals
- Represent the property at global industry events, high-visibility showcases, and curated cultural activations
- Serve as the central point of contact for complex, multi-layered events, providing exceptional service and seamless coordination
- Track pipeline activity, revenue forecasts, and post-event ROI in CRM platforms
- Deliver elevated site inspections that blend operational detail with immersive storytelling
- Analyze competitor offerings and event trends to innovate Delano’s group offerings and maintain market leadership
- We recognize we are in the hospitality industry and that may require us to provide lateral service.
- We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.
Qualifications
- Three to five years of experience in luxury group sales, preferably in lifestyle, fashion, entertainment, or high-end incentives
- Strong existing relationships with luxury planners, DMCs, and group influencers
- Expertise in Cvent, Delphi.fdc, Salesforce, Opera, and Microsoft Office
- Strong communicator with polished presentation skills and sales finesse
- Ability to lead multiple complex programs with agility and strategic focus
- Strong aesthetic sense with ability to align guest experience with brand vision
- Travel-ready for client engagement, sales trips, and industry events
- Possesses a gracious, professional, and approachable demeanor reflective of a luxury brand
- Strong multitasking and organizational skills; thrives in fast-paced environments with high attention to detail
- Ability to work independently and collaboratively while maintaining positive interdepartmental relationships
- Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs
- Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep
- Excellent verbal and written communication skills; must be fluent in English
- Willingness to work both indoors and outdoors, in varying conditions, based on business demand
- Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance
- All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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