Facility Manager - Woodside

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 

Job Summary

The Facility Manager is responsible for overseeing the maintenance, repair and efficient operation of all building systems and common areas of the assigned property including landscaped grounds, amenities, and paved surfaces. Reporting directly to the General Manager, this leadership position ensures regulatory compliance, building safety, and resident comfort while managing onsite staff, vendors, and service projects with a focus on quality, cost efficiency, and timeliness. This role also requires serving as a trained emergency responder and remaining on-call 24/7 for emergencies, except during approved leave.  

Action seeks a full-time Facility Manager to lead our Maintenance and Access Control Team at Woodside located in Sacramento, California.

Schedule: Monday - Friday Business Hours with availability to respond to after hour emergencies.

Compensation: up to $90,000 depending upon experience

• Facilities Maintenance & Operations:
• Direct and supervise all property maintenance activities and schedules by identifying and prioritizing maintenance and construction needs, preparing scopes of work, soliciting competitive bids, preparing analysis of bid packages, making recommendations to the Board for vendor selection, and performing necessary construction management of active projects.
• Monitor and optimize the performance of mechanical, electrical, and life safety systems.
• Oversee SB 326 compliance, including identifying deficiencies, coordinating with architectural and engineering partners, securing necessary building permits, and performing construction management of active SB 326 projects.
• Implement and manage a preventive maintenance program.
• Assist the Maintenance Team Lead in responding to, coordinating, and executing resident work orders submitted through the HOA portal.
• Train staff on system operations, emergency protocols, and routine maintenance.

• Coordinate building system upgrades, modifications, and improvements.
• Ensure code compliance by securing required permits and inspections.
• Maintain documentation of all inspections, repairs, and emergency procedures.
• Maintain and update emergency contact lists and vendor directories.
• Vendor Management & Quality Assurance
• Provide oversight and quality assurance for all third-party vendors, contractors, and service providers, including ongoing contracts for landscaping, tree maintenance, pool and pond maintenance, pest control, etc.
• Supervise daily operations and ensure all work meets contractual, safety, and performance standards.
• Monitor the schedule, scope, and quality of vendor-conducted maintenance, repairs, and capital improvement projects.
• Review vendor proposals, invoices, and change orders for accuracy and compliance.
• Conduct periodic walkthroughs to verify work completion and proactively address deficiencies.
• Maintain performance records, ensure accountability, and coordinate with management to resolve any vendor-related issues.
• Facilitate coordination among vendors, internal staff, and management to ensure timely and efficient project delivery.
• Review and approve invoices and requests for payment to verify completion of contracted work.
• Personnel Management
• Oversee the on-site Maintenance, Landscaping, and Access Patrol teams, as well as coordinate property improvement projects involving third-party vendors, under the direction of the General Manager.
• Provide leadership oversight to the Maintenance Team Lead who leads the maintenance team, including training, scheduling, and performance evaluation.
• Develop standard protocols for staff accountability and maintenance documentation.
• Maintain accurate records of work orders, service timelines, and completion logs.
• Administrative & Budget Support
• Assist with annual budget planning and monitor department expenditure.
• Track inventory of supplies and Association-owned equipment for maintenance and janitorial use.
• Ensure all pool, spa, and health certifications are up-to-date and filed properly.
• Resident Interaction & Support:
• Respond promptly and professionally to resident complaints and maintenance requests.
• Review resident architectural modification applications or coordinate with the Architectural Committee as needed.
• Inspect exterior and in-unit conditions of for-sale units to provide sign-off for estoppel inspections.
• Monitor in-unit construction for compliance with approved plans and report updates to the General Manager.
• Board & Committee Engagement:
• Attend and participate in committee meetings, Board meetings, and membership meetings as requested.
• Prepare and deliver updates and reports to the General Manager and the Board of Directors.

• Must be at least 18 years of age and pass a pre-employment background check and drug screening
• High School Diploma or equivalent. Bachelor's degree in Engineering, Architecture, or a relevant field preferred.
• Minimum of 5 years of experience in facilities management or building engineering, preferably in residential or HOA-managed communities.
• At least 3 years of experience supervising onsite maintenance personnel and vendor contracts.
• Strong knowledge of building systems (mechanical, electrical, plumbing, fire/life safety).
• Working knowledge of California building codes and other relevant local laws and regulations.

• Proficient in using maintenance management software and Microsoft Office Suite.
• Strong problem-solving skills, attention to detail, and ability to manage multiple priorities.
• Excellent communication and organizational skills.
• Ability to respond to on-call maintenance needs and emergencies outside of normal business hours. 
• Valid CA Driver's License

• Must be willing to obtain the following certificates: First Aid/CPR, EPA 608, OSHA 10 Card, Arc Flashing Certificate. HVAC certificate is preferred but not required.

• Action Property Management is committed to attracting and retaining the best talent in the industry
• Proudly certified as a Great Place to Work® in 2025
• Rated 4.0 stars on Glassdoor — Check out our reviews here

• Reimbursement for Action-required certifications and continuing education
• Comprehensive health benefits and paid time off package for qualifying employees
• Ongoing hospitality and property management training
• Opportunities for career growth and internal advancement
• Values-driven company culture that promotes teamwork, excellence, and continuous improvement

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Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.