Client Relationship Representative - job 1 of 5
Company Description
About Us
At Hype Tier, we believe that excellence starts with precision, vision, and people. As a growing consulting and brand development firm, we are dedicated to empowering businesses with innovative solutions and seamless support. Our team thrives on professionalism, adaptability, and forward-thinking strategies that position our clients for long-term success. Join us in shaping the future of business.
Job Description
Job Description
We are currently seeking a Client Relationship Representative to join our expanding team in Grand Rapids. This role focuses on building and maintaining strong relationships with our clients, ensuring their needs are understood and met, while supporting the growth of our business through excellent service and communication.
Responsibilities
Serve as the main point of contact for assigned clients, building trust and rapport.
Understand client goals and ensure the delivery of services aligns with expectations.
Manage client accounts, updates, and communications efficiently and professionally.
Collaborate with internal teams to resolve issues, track client feedback, and implement improvements.
Monitor client satisfaction and proactively identify opportunities for increased engagement.
Provide reports and insights on client activity, metrics, and service outcomes.
Qualifications
Qualifications
Bachelor's degree in Business, Communications, or related field preferred.
1+ years of experience in client services, account management, or a similar role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in Microsoft Office Suite and general business tools.
Additional Information
Benefits
Competitive annual salary
Career growth and advancement opportunities
Comprehensive training and onboarding program
Paid time off and holidays
Health, dental, and vision insurance
Supportive and team-oriented work environment
Average salary estimate
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