Senior Client Success Manager
Skills
- Strategic account growth planning with a 2-3 year outlook.
- Strong relationship building and influencing skills.
- Analytical skills for business needs assessment and performance analysis.
- Proficient in ecommerce reporting and data analytics.
- Effective communication skills both written and oral.
- Familiarity with online project management and issue tracking tools.
Responsibilities
- Manage a portfolio of clients to meet or exceed revenue and profit targets.
- Develop and execute growth-focused account strategies collaboratively.
- Conduct business review meetings with clients and internal teams.
- Build and maintain trusting client relationships across organizational levels.
- Ensure performance against client contracts, SLAs, and business goals.
- Serve as the primary client contact and subject matter expert for ESW solutions.
- Lead account improvement initiatives around growth, innovation, profitability, and cost optimization.
- Monitor client performance metrics and communicate insights to stakeholders.
Education
- Relevant business or professional experience in ecommerce or cross-border fulfillment.
Benefits
- Competitive salary and comprehensive benefits.
- Opportunities for professional and personal development.
- Flexible hybrid working model combining office and remote work.
- Inclusive culture valuing diversity, equity, and inclusion.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Support clients by managing their personal insurance programs as an Account Manager at a top independent insurance brokerage.
A forward-thinking healthcare company is seeking a Client Management Director to lead strategic client partnerships and enhance customer experience through innovative, data-driven solutions.
Resource Label Group is hiring a Customer Service Account Manager in Dallas to serve as a trusted advisor and liaison for key accounts ensuring exceptional customer experience.
Lead customer experience projects and direct shipment operations for Clean Earth, driving strong account management and customer satisfaction in a hybrid work setting.
Lead customer experience initiatives as a Program Manager at Clean Earth, driving strategic account management and cross-functional collaboration in environmental services.
Experienced healthcare professional needed to manage client care and revenue cycle processes onsite at Complete Billing Services in Greenwood, Indiana.
A dedicated Relationship Management Associate role at CAPTRUST supports clients and advisors through tailored services and portfolio implementation in a collaborative wealth management environment.
Lead dynamic client relationships and drive growth as Director Client Success with R1 RCM, a leading healthcare revenue cycle technology provider.
Rapport is looking for a Junior Account Executive to assist the Account Management team with media planning and client support in a dynamic advertising environment.
Lead client projects and manage accounts at Wasserman Next Gen, connecting brands with Gen Z and Millennial consumers through strategic and experiential marketing.
Pitney Bowes is looking for a detail-oriented, client-focused Collections Account Specialist to manage billing and collections activities remotely.
Experian is seeking a strategic Senior Account Manager to oversee credit card partnerships within their data-driven financial lead generation platform.
Support STEM From Dance's mission to empower girls of color in STEM by managing partnership operations and engagement as an Associate in a dynamic nonprofit environment.
ESW empowers the worlds best-loved retailers and brands to make global shopping better, safer, simpler and faster, end-to-end. From compliance, data security, fraud protection, taxes, and tariffs to checkout and more, the company is headquartered ...
1 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
