The Manager, Global Lead Management Capabilities at Arrow Electronics will lead the global strategy and execution of lead management across sales and marketing. This role is responsible for building scalable processes to identify, nurture, assign, and activate leads—ultimately driving demand generation and pipeline performance. You'll lead a global team, collaborate with IT and business stakeholders, and champion continuous improvement across systems, tools, and processes to support data-driven growth and sales enablement. This position reports to the Vice President of Digital for Arrow’s Global Components business.

What You Will Be Doing:

Develop the vision, strategy, and roadmap for global lead management capabilities that support:

• Lead identification and qualification

• Automated nurturing

• Optimal assignment and movement of leads through the demand creation and sales pipeline

• Sales enablement through a 360-degree view of, and activation around, customer behavioral signals

• Alignment and collaboration between marketing and sales on shared strategies

• Comprehensive lead analysis and performance measurement

• Continuous optimization of processes across teams, systems, and platforms

Partner with IT and cross-functional teams to build, deliver, and manage lead management capabilities through a process of continuous improvement and innovation.

Advance the global lead management practice with an approach that:

• Scales globally while remaining sensitive to region-specific maturity and readiness

• Balances consistency with flexibility to meet local market needs

Position lead management as a strategic differentiator by:

• Packaging and promoting capabilities to suppliers

• Highlighting lead management’s role in accelerating growth and engagement

Lead and develop a global team, including:

• Region-specific lead managers

• Global lead coordination

• Long-term talent strategy, planning, and development

Serve as a subject matter expert on lead management and sales enablement by:

• Partnering with digital, marketing, and customer strategy leaders

• Staying ahead of trends, best practices, and emerging technologies

• Guiding the ongoing evolution of strategy and execution to support business goals

What we are looking for:  

• 12+ years of digital product and capability experience in complex global companies, including building and leading high performing teams and proven track record of improving maturity in overall lead management process, practice and operations. 

• Demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum. Able to influence and align thinking across global businesses and teams. 

• Deep technical proficiency in and experience with marketing and sales enablement tools, technologies, and platforms. Including web analytics tools (Adobe Customer Journey Analytics, Google Analytics), marketing automation (e.g. Eloqua), account-based marketing (e.g. Demandbase), and CRM (Salesforce). 

• Experience enabling organizations with process standardization and through change management methodologies. 

• Experience working alongside technical teams to guide both business and technical teams through the process of prioritizing, designing, and delivering solutions that drive business value, enhance operational efficiency, and support long-term organizational goals. 

• Effective communicator: A track record of presenting digital, sales and marketing enablement strategies, insights and related high priority topics to executives and peers. Comfortable with public speaking and facilitating large group sessions. Clear communicator with ability to simplify and effectively communicate complex concepts 

• Excellent collaboration skills working with internal and external stakeholders and across both business and technical teams. High degree of personal integrity; culturally sensitive & empathetic. 

Work Arrangement:

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Short-Term/Long-Term Disability Insurance

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

• Paid Time Off (including sick, holiday, vacation, etc.)

• Tuition Reimbursement

• Growth Opportunities

• And more!