Key Account Representative

• Assist in the development of the yearly territory sales forecast/budget 

• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business goals, including costs and sales, especially managing personal time and productivity. 

• Plan and manage personal business portfolio/territory/business according to an agreed market development strategy. 

• Use, manage, and update relevant information held in customer database systems. 

• Maintain and develop existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaisons to optimize quality of service, business growth, and customer satisfaction. 

• Plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate personal sales with other organized marketing activities, i.e., product launches, promotions, advertising, exhibitions, and telemarketing. 

• Respond to and follow up on sales inquiries using appropriate methods. 

• Identifies and resolves customer concerns. 

• Prepares various status reports, including monthly activity reports, expense reports, follow-up status on key projects and goals, reports on special projects, and feedback gathered through field activity. 

• Utilize Salesforce CRM to track/update market share, share of wallet, customer buying power, and all relevant territory market intelligence. 

• Make the best effort to manage product/service mix, pricing, and margins according to agreed-upon goals. 

• Monitor and report on market and competitor activities and provide relevant reports and information. 

• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships. 

• Develops and supervises the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs; prepares for and attends exhibits, conferences, meetings, and other local, regional, and national promotional opportunities. 

• Attend training and develop relevant knowledge, techniques, and skills. 

• Will adhere to, support, and enforce all company health and safety programs, policies, and other requirements relating to the safety and care of company equipment. 

• Plan and manage T&E expenses according to agreed-upon budgets. 

• Organize, schedule, and manage workshop and training events in the territory. 

• Maintain constant communication flow with the sales manager regarding territory activities, such as customer complaints, pricing, and product issues. 

Travel: (30%- 50%) 

Top benefits or perks: 

As a team member at ADAPCO, you’ll enjoy: 

• Benefits: Health care, dental, vision, life insurance, HSA, FSA, Long-term & Short-term Disability 

• Retirement 401k & matching 

• PTO and Personal Days 

• Paid Holidays 

• Career development/ Mentorship program 

• Performance reviews/ Bonus opportunities