Manager, Business Operations & Analytics - Development
About This Role
The Manager, Business Operations & Analytics – Development plays a critical role in enabling operational excellence, data-driven decision-making, and technology enablement across Biogen’s West Coast Hub (WCH). This role reports into the WCH Head of Strategy, Operations, and Excellence (SOE) for Development and is accountable for leading internal site governance, knowledge management, and informatics strategy, while also supporting portfolio-level analytics, program metrics, and ad hoc business requests from WCH Development leadership. The position requires strong cross-functional collaboration, a strategic mindset, and the ability to translate complex data into actionable insights. This role does not have direct reports but has high visibility and influence across Development functions.
What You’ll Do
Information Governance & Site Management
Develop and manage internal content hubs and landing pages to centralize documentation.
Define and enforce documentation governance standards and lifecycle management.
Partner with SMEs to evolve site architecture and ensure compliance through regular audits.
Cross-functional Stakeholder Engagement
Collaborate with WCH Development teams, Finance, IT, and external vendors to assess needs and deliver informatics solutions.
Translate business needs into informatics requirements for tech-enabled initiatives.
Create contract operations efficiencies in partnership with the WCH contract operations and engagement team.
Technology Roadmapping & Deployment
Co-develop and execute a site-specific technology roadmap in partnership with IT and under the Head of SOE oversight.
Lead implementation of new tools, including business requirements, vendor coordination, and change management.
Portfolio Analytics & Business Insights
Deliver ad hoc analyses and dashboards to support headcount tracking, financial summaries, vendor utilization, and program milestone tracking.
Create executive-level visualizations using tools like Power BI or Tableau to support strategic decisions.
Identify trends and insights across Development programs to inform prioritization and resource allocation.
Strategic Problem-Solving & Process Optimization
Identify inefficiencies and propose scalable, tech-enabled solutions.
Recommend process improvements based on data insights and stakeholder feedback.
Who You Are
The ideal candidate for this role thrives at the intersection of data, technology, and strategy. You’re passionate about driving operational excellence through analytics, love building scalable solutions, and enjoy collaborating across functions to turn complex information into actionable insights. You’re also energized by leading governance and informatics initiatives that shape how teams work and make decisions.
Required Skills
Bachelor’s degree is required; advanced degree in related field is preferred.
5+ years of experience in the pharmaceutical or biotech industry is required, preferably in R&D or drug development.
Strong understanding of documentation governance, intranet management, and information architecture is required.
Demonstrated experience in deploying new tools and working with cross-functional teams is required.
Proficiency in Sharepoint, Excel, Power BI, Tableau, or similar tools for data analysis and visualization is required.
Excellent communication skills with the ability to convey technical concepts to non-technical audiences is required.
Preferred Skills
Familiarity with IT processes including contracting, requirements gathering, and system implementation.
Understanding of GxP documentation standards and clinical development environments.
Experience supporting senior leadership with data-driven insights and strategic recommendations.
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
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