Logistics Analyst

About Plasmidsaurus

Plasmidsaurus is on a mission to accelerate new cures and promote a healthier planet by unlocking a new level of productivity for scientists who use DNA tools to bring their ideas to life. Our DNA sequencing tools are used daily by thousands of innovators, including Nobel prize winners, dynamic biotech startups, research labs, and DIY biohackers. Our global network of labs operates day and night to enable world-changing discoveries. In 2024, we saved these scientists 2 million hours of time, radically accelerating their research. Every team member at Plasmidsaurus plays a crucial role in driving forward the future of biotech research.

Job Overview

We are seeking a Logistics Analyst to help manage the movement of DNA samples from customers to our labs, both across the US and internationally. In this role, you’ll be central to our logistics operation—supporting our ever-growing network of dropboxes, troubleshooting shipping delays, and working closely with our extensive network of over 50 partner couriers. This is an exciting opportunity for someone early in their career to dive into the world of logistics and learn the behind-the-scenes operations that power next-generation DNA sequencing.

What You’ll Do

• Expand our network of dropboxes

  • Assist in the implementation, maintenance, and scheduling of Plasmidsaurus' dropboxes at biotech hubs, universities, and research centers globally.

  • Work with new customers who have requested local DNA sample pickup to provide them with a dropbox and activate it.

  • Work with customer and facility contacts to gather necessary details and access permissions for dropboxes (dropbox pickup schedule, building hours, access cards, security protocols, etc.).

• Track shipments and resolve delivery issues

  • Use internal tracking systems to monitor UPS shipments, and proactively address any delays, contacting couriers and/or dropbox contacts when needed

  • Monitor the logistics support inbox and respond promptly to customer inquiries about shipping issues, missed pickups, and general logistics questions.

  • Serve as a liaison between customers, labs, couriers, and internal teams to ensure smooth operations.

  • Communicate with customers regarding delays, missed pickups, and shipping concerns.
    

• Drive supply chain and operational efficiency

  • Help maintain the supply chain by ensuring dropboxes and shipping materials are stocked and readily available where needed.

  • Contribute to dropbox redesign and distribution projects.

  • Contribute to process improvements in shipping, receiving, and sample management

Qualifications

• Education: Associates or Bachelor’s degree

• Detail-Oriented & Organized: Meticulous attention to detail and ability to stay organized while working on multiple projects at a time

• Experience: 1-3 years of experience in supporting logistics preferred. Knowledge of biological materials handling and shipping regulations a plus.

• Problem Solver: Creative thinker who drives tasks to completion

• Eager Learner: Demonstrates a strong desire to continually learn and grow, quickly adapting to new information, tasks, and challenges

• Communication: Excellent written and verbal communication skills with strong interpersonal skills

• Proactive: Self-starter with a proactive attitude and the ability to work independently

• Flexibility: Occasional overtime or flexible working hours based on the Logistics Team’s needs

We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, please let us know at careers@plasmidsaurus.com.