Business Analyst - job 1 of 3

Are You Ready? 

CAI is a professional services company established in 1996 that has grown year over year to nearly 800 people worldwide. For Life Sciences and Mission Critical industries that need to deliver critical solutions in high-stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard through our rigorous approach, field tested processes, and elite expertise developed over 30 years.  

Our approach is simple because our Purpose informs everything we do:  

We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.  

At CAI, we are committed to living our Foundational Principles, both professionally and personally:   

- We act with integrity   

- We serve each other   

- We serve society   

- We work for our future   

At CAI, we believe in a relentless dedication to excellence, pushing boundaries and surpassing 

expectations. From the beginning, we’ve challenged ourselves to do what others wouldn’t. Not just setting industry standards, but redefining them entirely. We are bold in our thinking and creative in our approach. We operate at the intersection of wisdom and technology and thrive when they come together with humanity. For us, operational readiness isn’t simply a goal. It’s a way of life. Because tomorrow demands to be at the forefront of today. We do this through tireless effort, precision, efficiency and an unwavering belief that there is always room for advancement. We’re not interested in how it used to be done. We’re obsessed with how it will be done.  

Job Summary:

We are seeking a highly motivated and strategic Business Analyst to join our Digital team and play a key role in our Value Targeting & Digital Transformation Initiative which is a high-profile effort aimed at identifying, prioritizing, and executing transformational opportunities across the organization. This role offers significant exposure to senior leadership and the chance to help shape the future of CAI through technology adoption, process reengineering, and change management.

Key Responsibilities

Value Targeting, Change Management & Opportunity Identification:

- Collaborate with business units to identify, assess, and prioritize high-value opportunities for change management, process reengineering, and digital transformation (including AI, ML, automation).

- Conduct interviews, workshops, surveys, and market research to gather relevant business insights and operational challenges.

- Develop robust business cases that include ROI, cost-benefit analysis, and strategic alignment with organizational goals.

Digital Transformation Roadmap Development:

- Assist in building and maintaining CAI’s Digital Transformation Roadmap, highlighting opportunities in AI strategy, machine learning, automation, and continuous process improvement.

- Support evaluation of emerging technologies and alignment with business objectives.

Communication & Stakeholder Engagement:

- Serve as a key liaison between Digital and business units, ensuring professional, clear, and consistent communication.

- Present findings, business cases, and transformation roadmaps to small and large groups, including executive leadership.

- Synthesize and incorporate feedback to refine solutions and drive decision-making.

Change Management & Adoption:

- Identify organizational readiness needs and support change management initiatives that enable successful digital transformation.

- Track adoption metrics, flag risks, and propose mitigation strategies to ensure initiative success.

General Responsibilities:

- Manage multiple projects, timelines, and priorities with minimal supervision.

- Foster a collaborative, innovative, and continuous improvement culture across CAI.

- Exhibit professionalism, business acumen, and strong relationship-building capabilities.

Qualifications and Experience

Education:

- Bachelor’s degree required (Business Administration, Information Systems, Engineering, or related field).

- MBA or Master’s degree preferred.

Experience:

- Minimum 2 years in management consulting, digital transformation, or business analysis roles.

- Experience developing business cases, managing change initiatives, and supporting technology adoption.

- Experience or exposure to AI Strategy, AI/ML opportunity identification, and/or digital enablement initiatives is highly preferred.

- Lean Six Sigma certification is preferred.

- Life Sciences industry experience is strongly preferred.

- Comfort presenting to senior leadership and large audiences is essential.

Critical Competencies

Influence Strategy:

- Identify and pursue opportunities that align with organizational strategy.

- Drive innovative solutions with clear strategic impact.

Satisfy the Customer:

- Understand customer needs and deliver value-driven solutions.

- Build strong, lasting relationships with internal and external stakeholders.

Plan for Success:

- Translate strategy into actionable plans with clear milestones and objectives.

- Anticipate risks and plan contingencies.

Pursue Execution:

- Prioritize effectively to ensure successful execution of key initiatives.

- Deliver results while maintaining quality and efficiency.

Tailor Communication:

- Communicate professionally, concisely, and with impact.

- Adapt messaging to varied audiences.

Build Partnerships:

- Foster collaboration across diverse business groups.

- Engage stakeholders and build support for initiatives.

Influence Others:

- Advocate for transformational ideas and drive alignment.

- Inspire action and support across organizational levels.

Develop Self and Others:

- Demonstrate integrity and commitment to CAI’s values.

- Pursue continuous personal and professional development.

#LI-MV1

We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society.

This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).