Product Manager - Digital Twin

Are You Ready?

CAI is a 100% employee-owned professional services company established in 1996 that has grown year over year to nearly 850 people worldwide. For mission critical and FDA-regulated industries that need to deliver high-stakes solutions, we provide commissioning, qualification, validation, start-up, project management, and consulting services focused on operational readiness and performance excellence.

Our approach is simple because our Purpose informs everything we do:

We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.

At CAI, we are committed to living our Foundational Principles, both professionally and personally:

- We act with integrity

- We serve each other

- We serve society

- We work for our future

As owners, our shared success drives our team-first approach. We put clients’ interests first, never stop until it's right, and do whatever it takes to get there.

CAI agents work with cutting-edge technologies in advanced medicine and regulated facilities. You will have opportunities to engage with leading experts, participate in hands-on certifications, and make a direct impact by helping bring life-saving therapies to market. Our collaborative, values-driven culture ensures delivery of excellence across all services.

Key Responsibilities:

Product Strategy & Vision

- Define and refine the DFT product roadmap in alignment with CAI’s digital transformation goals.

- Develop integrated strategies for facility data capture, asset onboarding, and spatial planning.

- Envision long-term digital twin capabilities (e.g., AR/VR, mobile issue tracking, spatial turnover packages).

Agile Product Ownership

- Serve as Scrum Product Owner across cross-functional development teams.

- Create user stories and acceptance criteria based on real-world facility and operational workflows.

- Lead backlog grooming, sprint planning, and review sessions to ensure continuous value delivery.

User and Stakeholder Engagement

- Partner with internal teams, clients, and SMEs to translate complex requirements into intuitive digital tools.

- Champion end users such as facilities, engineering, and capital project teams.

- Incorporate feedback loops to enable rapid prototyping and MVP releases.

Cross-Functional Leadership

- Coordinate with the Reality Capture team on 3D model development, SLAM workflows, and LiDAR protocols.

- Collaborate with external partners (e.g., Autodesk) to ensure compatibility with BIM standards.

- Work with Sales, Marketing, and Customer Success to build onboarding resources and go-to-market assets.

Solution Development & Differentiation

- Standardize reusable templates, visualization modules, and spatial tools across projects.

- Develop mobile-first solutions for punch list tracking, asset induction, and facility navigation.

- Monitor KPIs (e.g., model adoption, delivery timelines) to continuously improve performance.

Qualifications and Experience:

Required:

- 5+ years of experience in product management, software development, or digital transformation (preferably in life sciences, mission critical, or facilities industries).

- 2+ years of experience in Agile environments (Scrum Product Owner or equivalent role).

- Strong communication, stakeholder management, and strategic planning skills.

Preferred:

- Familiarity with GxP environments and digital compliance frameworks (e.g., 21 CFR Part 11, ISO 27001).

- Knowledge of BIM, LiDAR, SLAM, and GIS technologies.

- Experience with Autodesk tools (Revit, Navisworks), point cloud processing, and SaaS-based planning platforms.

- Certified Scrum Product Owner (CSPO) or equivalent certification.

- Understanding of facility lifecycle management, commissioning, and digital construction workflows.

We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society.

This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).