Revenue Operations Program Manager

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change. 

Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed. 

Calabrio is looking for a Program Manager to join our Revenue Operations team. The Revenue Operations Program Manager is responsible for driving operational efficiency and effectiveness within the sales organization by managing programs, processes, and tools that support revenue growth, forecasting accuracy, sales enablement, and cross-functional alignment. This role acts as a strategic partner to sales leadership, marketing, finance, and customer success to ensure seamless execution and continuous improvement of sales programs.

What you'll be doing:

• Lead and manage key sales initiatives and cross-functional programs from planning to execution (e.g., CRM optimization, territory planning, quota setting, sales process improvements).
• Partner with leadership to develop and operationalize go-to-market strategies
• Identify bottlenecks in the sales process and implement scalable solutions to improve efficiency and effectiveness.
• Collaborate with enablement teams to ensure tools, training, and content are aligned with sales goals and adopted by the field.
• Stakeholder Communication: Serve as the primary liaison between sales and other departments, ensuring alignment on goals, timelines, and deliverables.

• Bachelor’s degree in Business, Marketing, Operations, or related field (MBA a plus).
• 5+ years of experience in Sales Operations, Revenue Operations, or Program/Project Management.
• Proficiency with Salesforce and other sales tech stack tools (e.g., Clari, Excel).
• Strong project management skills and experience with methodologies like Agile or PMP certification (a plus).
• Exceptional communication, collaboration, and stakeholder management skills.
• Ability to analyze data, synthesize insights, and make data-driven recommendations.
• Detail-oriented with strong organizational and time-management abilities.

You've learned about what you'll be doing, here's what benefits you'll be getting when you join Calabrio: 

• Global team recognized for their passion for innovation. 

• Innovative product culture and project exposure. 

• Training and development from industry-leading experts. 

• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement. 

• We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Salary for this position is targeted at $111,000 annually.

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. ​ Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, a 2022 certified Great Place to Work UK, named one of BC’s Top Employers for 2023, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.   

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing talentacquisition@calabrio.com. An applicant requesting an accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information. 

Ready for Exponential Career Opportunities? Apply now