Dental Office Operations Manager

Overview

Compensation: $82,000 - $84,000

Schedule: Monday-Friday 7:30am - 5:00pm

CHORD Specialty Dental Partners is seeking a highly organized and detail-oriented Dental Office Operations Manager (DOO) to oversee the smooth functioning of our pediatric dental office.

As the DOO you will maintain efficient administrative processes, coordinate patient care, and support the team. You will play a vital role in creating a positive and efficient work environment that enables our dental team to provide exceptional patient care. The ideal candidate can communicate with grace, is a creative problem solver, and is consistent. 

Together, with our experienced dentists and clinical staff, we want you to bring your passion, skills, and drive to help patients achieve beautiful smiles and better health while creating “wow” experiences at every visit! 

Responsibilities

• Ensure all office staff are arriving ready to work: on time and in proper uniform 
• Maintain office schedules, following CDH policies and procedures 
• Implement CDH office policies and ensure that all staff members are following CDH office policies 
• Manage office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, etc.  
• Increase and stimulate new patient growth by supporting marketing and promotional programs 
• Directly supervise office teams and proactively manage their performance and development including but not limited to, performance feedback, corrective actions, and appraisals 
• Hold monthly office meetings. Keep a running folder of the minutes for each meeting in the office along with a sign-in sheet. All minutes are required to be reviewed by all staff not present and sign off on them within 24 hours of reporting to work the next business day. 

Qualifications

• Minimum of three (3) years of experience in a management position, preferably in a dental office. 
• Excellent organizational skills and attention to detail. 
• Ability to work well with doctors, patients, employees and others. 
• Knowledge of dental terminology and computer systems. 
• Knowledge of Microsoft Office Suite including Outlook, Excel and Word. 
• Cleared through the State of PA to work on children:  determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance 

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

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