Community Director

Position Overview

Now Hiring: Community Director📍 Location: New York, NY🕒 Schedule: Full Time💰 Pay: $130,000–$150,000📄 Position Type: Exempt, Full-Time

Why Join Us?

We’re a purpose-driven company where community isn’t a buzzword—it’s the foundation of everything we do. Our platform connects brands with households in authentic, scalable, and measurable ways. We turn everyday consumers into brand advocates, and community into a powerful business asset. Join a collaborative, data-focused team that thrives on innovation, impact, and meaningful engagement.

Your Role as Community Director:

As Community Director, you’ll lead efforts to grow, engage, and activate a thriving member base—delivering value for both the community and brand partners. You’ll oversee strategies, insights, and programs that turn connection into conversion and community into a true competitive advantage.

Key Responsibilities:

🔹 Community Growth & Engagement

• Develop and execute omni-channel (email, site, socials) and cross-platform (web, mobile app) strategies to expand our community, attract new members and strengthen relationships with existing ones.
• Create and manage engaging content, programs, and experiences that drive participation and advocacy.
• Oversee community communications, including newsletters, etc.
• Establish and optimize onboarding experiences to ensure new members become active participants.

🔹 Community Measurement & Optimization

• Define and monitor KPIs to track growth, health, and brand campaign impact
• Use analytics and CRM tools to continuously improve performance and track member experience

🔹 Community Insights & Innovation

• Leverage member feedback and behaviors to inform client campaigns and internal strategy
• Develop initiatives that use the community for co-creation, testing, and innovation

🔹 Leadership & Collaboration

• Manage and mentor a Community Manager
• Collaborate cross-functionally (Sales, Product, Marketing) to amplify community-driven value
• Serve as an internal advocate for community thinking and programming

What You Need to Succeed:

✔ Key Competencies:

• Strategic thinker with strong data fluency and marketing creativity
• Analytical mindset with a systems-thinking approach
• Effective communicator and cross-functional collaborator
• Proficient with dashboards, CRM platforms, and analytics tools

✔ Qualifications:

• 5-7+ years leading and scaling online communities
• Experience in consumer marketing, community platforms, or client-facing campaign work
• Bonus: Background with marketplaces, sampling, or content creation platforms

📢 Apply Today!Help shape the future of brand advocacy—where real communities drive real results. Join us.

Pay Range