Group Director, Strategic Planning - job 1 of 3

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  

The Group Director, Strategic Planning is a leader and idea generator who inspires our internal teams and client teams toward ground-breaking marketing. The Group Director, Strategic Planning establishes trustworthy relationships and is seen by others as a collaborative role model and mentor. He or she is an expert in understanding patient journeys across multiple brands and how people live in our digital world, while bringing the heart of traditional planning. This position will frequently distil research and data analytics down into meaningful insights and strategic recommendations, clearly articulating the thinking behind our work, ideas and POVs. This person will be an advocate for the Intouch planning process to both internal and client teams, able to clearly align the planning department to help address our client’s business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:  

• Strategic Leadership: Lead the development of data- and insight-driven strategies that align with client business objectives, inspiring both internal and client teams toward innovative marketing solutions. 
• Client Partnership: Serve as the primary strategic voice in client meetings, delivering impactful insights, recommendations, and strategic frameworks that drive brand success. 
• Cross-Functional Collaboration: Foster a collaborative environment by building trust across internal teams, clients, and agency partners, acting as a role model and mentor. 
• Insight Generation: Translate complex research, data analytics, and patient journey insights into clear, actionable strategies that connect traditional planning with digital trends. 
• Thought Leadership: Identify and implement cutting-edge approaches to address challenges, while publishing POVs to showcase innovative solutions and industry advancements. 
• Team Development: Coach and mentor Planning team members, resolving conflicts, guiding career development, and ensuring alignment on strategic goals. 
• Deliverable Oversight: Ensure the quality and consistency of all client-facing deliverables, setting and maintaining high standards of excellence for the team. 
• Market Expertise: Stay at the forefront of pharmaceutical, healthcare, digital, and media trends to anticipate client needs and deliver impactful, forward-thinking strategies. 
• Analytical Problem Solving: Apply advanced analytical skills to synthesize data, prioritize key insights, and craft compelling narratives for decision-making and presentations. 
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.  
• All other duties as assigned  

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources. 

PEOPLE LEADER  

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:  

• Responsible for and oversee their respective department. 
• Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures. 
• Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.  

• 10+ years of Account Planning experience.  
• Extensive experience within the Pharmaceutical or Healthcare industry required.  
• Subject matter expert for digital, media and technology marketing and advertising.  
• Motivated leader who takes ownership of multiple accounts, including each account's strategic goals and marketing landscape.  
• As the main client-facing Planner and strategic voice in client meetings, evaluates the quality of client-facing deliverables produced by his/her Planning team.  
• Is certain of his/her ability to get any job done and done right and remains unsatisfied until a topic is totally mastered.  
• Sets the standard for work and leads the team to brilliant data and insight driven strategies.  
• Provides innovative thought leadership and shapes the knowledge and expertise base within the Planning team.  
• Beyond screening our industry for new approaches and latest trends, creatively uses state-of-the-art strategic approaches to help in the problem-solving process.  
• Comes up with new strategic approaches when his/her team members are stuck and encourages them to think outside the box.  
• Writes and publishes POVs on new solutions and/or advances relative to existing solutions and platforms.  
• Applies powerful analytical skills to every stage of the problem-solving process.  
• Senses when others are on data overload and when they need more information (and knows where to find this info).  
• Is totally comfortable in front of a group, plus has clear, direct and concise communication skills.  
• Champions and nurtures individual Planning team members and guides through conflict while fostering strong relationships within Intouch leadership and client and other agency leads.  
• Serves as both a manager/mentor, but also accountable for producing deliverables. 

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $139,000 to $206,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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