Fast Facts

The Salesforce Architect role at Figma focuses on leading development, testing, and architecture of Salesforce applications while ensuring data integrity and collaborating with cross-functional teams.

Responsibilities: Key responsibilities include building processes in Salesforce, collaborating with developers on project schedules, conducting UAT testing, responding to user inquiries, and optimizing data quality and user experience.

Skills: Required skills include extensive experience as a Salesforce Systems Administrator, deep knowledge of Salesforce integration, ability to manage complex requirements, and strong data management skills.

Qualifications: Preferred qualifications include familiarity with SaaS models, experience in SCRUM or agile environments, Salesforce certifications, and understanding of SQL/SOQL.

Location: This position can be held remotely from the United States or from Figma's US hubs, including San Francisco and New York.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $130,000 - $190,000.

As a Salesforce Architect, you’ll lead development and testing, and assist with the architecture and design of the Salesforce application and integrations. Your goal is to understand and prioritize requests from cross-functional teams such as Sales, Marketing, Customer Success, Product, Finance, and Legal to set expectations and efficiently implement solutions. In addition, this role will handle the data integrity within our Salesforce instance and its connected applications.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Scope and build new processes to support our business partners in Sales, Marketing, and Accounting within the Salesforce platform and tools that integrate with Salesforce
• Work closely with the Salesforce Developers on Development Operations, ensuring that work is tracked, tested, and moved between environments and on schedule for each project and release
• Participate in UAT testing and troubleshooting in conjunction with the rest of the admin and regional sales operations teams
• Respond to inbound questions and requests from the field and troubleshoot errors that users experience while also continuously thinking about ways to improve our systems to minimize confusion and errors
• Lead all aspects of data quality within Salesforce by understanding the procedures that update our customer data
• Own Salesforce roles, profiles, sharing rules, lead routing rules, and public groups
• Drive Salesforce adoption and optimize the user experience while maintaining documentation of how our systems are configured

We'd love to hear from you if you have:

• 5+ years of experience as a Salesforce Systems Administrator in a similar environment
• Deep understanding of the Salesforce platform and how it can integrate with other tools, along with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes
• Demonstrated ability to understand and articulate complex requirements and communicate them to both developers and stakeholders
• Outstanding ability to maintain Salesforce documentation and communicate at all levels of the organization
• Strong data management abilities including use of excel for data management and Salesforce Dataloader for updates

While not required, it’s an added plus if you also have:

• Familiarity with a SaaS Go-To-Market business model 
• Previous experience working in a SCRUM or agile environment 
• Salesforce certifications
• Basic understanding of SQL/SOQL

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.