Senior Director Operations Excellence

Position Overview

The Senior Director of Operations Excellence will be a key leader in Fujifilm Biotechnologies across several areas of the business. The role will be responsible for identifying, planning, and driving improvements across all sites in the business. These improvements will include, but not be limited to, productivity increases, costs savings, revenue increases, and systemic process changes. The role will also have a significant hand in shaping the strategy of the Operations Excellence (OpsExc) team and its agenda for the next 2-3 years.

The ideal candidate will have deep experience working across all levels of an organization to gain alignment to their vision, and in working in a matrixed fashion to execute the plans they jointly develop with stakeholders. The role requires technical expertise (conceptual, analytical, and quantitative problem solving), strong stakeholder management, and an ability to be efficient in actions, communications, and organization.

This role has no direct or in-direct reports.

Company Overview

The work we do at FUJIFILM Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what we call Genki.  Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Key Principles

• Network-wide problem-solving: works with sites and functions to collect and analyze data, communicate findings, align on potential changes aimed at increasing enterprise value, lead execution of those changes, and share overall results across the business.
• The role will focus on commercial, manufacturing, supply chain, digital, quality, and other functional needs that have the potential to make FB more competitive and cost effective.
• Develops and provides strategy, vision and direction to multiple functions.
• Implements company-wide policies and practices.
• Provides input to executive management. Works consistently with abstract ideas or situations across functional areas of the business. Anticipates factors that could influence strategies and company position in the market.
• Team mentoring: coaches and leads site teams through new ways of working in OpsExc to build and sustain an analytical approach to continuous improvement.
• Leads through example by collaborating with site teams to identify opportunities and supports data analysis to verify, quantify, and communicate potential opportunities across the network.
• Works with more junior members of the OpsExc team to build their skills and capabilities to do the same.
• Recognized as an influential leader. Leads activities of one or more functional areas, divisions, product groups and services through subordinate directors / managers who have overall responsibility for the successful operation of assigned areas.
• Oversees team(s) to develop new methods and solve company-wide matters.
• Leadership stand-in: when necessary, serves as a designee for the SVP of OpsExc for leadership meetings and working sessions.
• Interacts with internal and external executive level management, requiring negotiation of extremely critical matters as necessary. Credible as a leader with internal management (based on experience, rapport, and ability to execute).
• These include but are not limited to representing FB in industry forums, participating in company workshops, interfacing with customers.
• Directly supports multiple stakeholders across FB, including but not limited to: SVP OpsExc, Site General Managers, Commercial leaders, Strategy function leads, SLT members. The role will help create and refine continuous improvement workflows across FB, for new initiatives and existing efforts to improve FB’s competitive stance.

Qualifications & Experience

• Bachelor’s and Master’s degree in Business, Engineering, or Science.
• Experience in a top management consultancy working in international firms with a focus on operations and/or commercial transformations.
• Exposure to C-suite through shopfloor is necessary. Strong analytical and quantitative problem-solving skills, outstanding ability to build relationships/rapport with all levels, and a “get it done” mindset.
• 10+ years’ experience managing, leading, and mentoring junior colleagues.
• Experience working in heavily matrixed organizations, where executing through others is a necessity.

Impact & Decision Making

• The role will be expected to deliver several million USD in impact, in revenue and/or productivity improvements. These improvements will be at site and/or enterprise levels, and could include major projects aimed at simplifying FB’s operations, significant expansions, and/or new offerings.
• There is an expectation this role will work across multiple sites/functions simultaneously.
• Work products will be reviewed cross-functionally and aligned with senior leaders to mitigate risk of erroneous work. Stakeholders – including SVP of OpsExc – will be closely engaged with this individual to ensure work products meet expectations and are realistic (e.g., in the case of recommendations). 
• Requires the ability to prioritize and make decisions independently to resolve prioritization conflicts and manage tasks effectively.
• Requires a sound understanding of the CDMO business and implications of decisions/recommendations.
• Ensures hypotheses are well-tested before identifying path(s) forward. Exercises sound judgment in handling confidential information and making recommendations to optimize the business.
• Confidentiality: Handle sensitive information with the utmost discretion and maintain a high level of confidentiality in all interactions and tasks.

Knowledge & Skills

• Superb problem-solving skills, demonstrated through 10+ years of work experience in a global organization solving complex problems.
• Excellent organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Strong written and verbal communication skills, including exceptional email etiquette.
• Proficiency in using office productivity tools such as Microsoft Office, calendar management software, and email platforms.
• Exceptional attention to detail and accuracy.
• Ability to exercise sound judgment and make decisions independently.
• Discretion and professionalism in handling confidential matters.
• Adaptability and willingness to adjust tasks in response to changing priorities.
• Strong interpersonal skills and the ability to collaborate effectively with internal and external stakeholders at all levels of an organization.
• Ability to travel 50%+ of time, with no country travel restriction in NA, UK, EU, and Japan.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid. 

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EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (fdbglobaltalent@fujifilm.com).