Social Media Community Manager

Description

Are you a social-savvy storyteller who thrives on building vibrant online communities? Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other cities. Heritage Auctions is the largest auction house founded in the U.S. and serves more than 50 different auction categories, including Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more. 

SUMMARY: The role of the Social Media Community Manager will work directly with the Heritage Auctions Social Media Director, content managers, and consignment directors at Heritage Auction to build, grow, and manage an online community of users and followers. They are responsible for developing community initiatives, managing social media platforms, and facilitating meaningful interactions between the brand and its audience.

They act as a bridge between the brand and its audience, fostering engagement, representing the brand's voice, and promoting its image. This role involves content creation, community engagement, and reputation management.

LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane 

BENEFITS:

· Medical, Dental, Vision coverage

· Paid time off

· 401k savings plans

· Daily Pay: Access your pay when you need it! 

COMPENSATION: Commensurate based on experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Regularly collaborate with the Social Media Content Manager to ensure content aligns with strategy

· Regularly collaborate with the paid social media team to ensure alignment across channels

· Maintain editorial calendar

· Experience with analytics and social listening tools

Requirements

SKILLS & ABILITIES: 

· Years of related Professional Experience: 3-5 years

· Bachelor’s degree in relevant field

· Experience working in a social media content creation and managing best practices across multiple platforms—focusing on Facebook, Instagram, TikTok, YouTube, and LinkedIn

· Excellent project management skills 

· Proven experience in community engagement and fostering a positive community environment

· Proven experience in community building: initiating conversations, and finding opportunities to grow the brand

· Culture-obsessed and aware of social trends

WORK ENVIRONMENT: Candidates will need to create content in a fun, fast-paced, environment with clients that span many categories of pop culture. 

The following are attributes that we are seeking in all employees at Heritage:

• Self-motivation, intelligence, and imagination
• Feels comfortable working independently, advising others on complex issues and works well cross-functionally
• Ability to analyze and propose solutions to problems
• Absolute drive to complete projects on time and in a detailed manner
• Excellent organizational skills: accurate and thorough
• Excellent communication

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE