Senior Account Director

Overview

IDC is seeking a dynamic and results-driven Account Director to join our dynamic customer centric sales team. In this role, you will be responsible for managing some of IDC's most strategic and specific client relationships within the technology sector. This role will be focused on delivering results to the company and the best possible customer experience to our valued clients. You will work closely with our product teams to deliver customized market intelligence solutions that meet unique client needs, driving opportunities forward from discovery to closure.Why IDC?IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC was recognized by the Institute of Industry Analyst Relations (IIAR>) as the 2024 Analyst Firm of the Year for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.

Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement.

Responsibilities

• Identify and pursue new business opportunities with existing clients in the IT and technology sectors across all IDC product lines.
• Deliver the best possible customer experience to our clients daily.
• Develop and manage a pipeline of existing accounts to maintain and expand the current revenue base.
• Understand client needs and challenges and match them with appropriate research solutions from IDC.
• Prepare proposals, conduct client presentations, and negotiate contracts.
• Build and maintain strong relationships with key stakeholders and decision-makers.
• Meet or exceed sales targets, KPIs, and performance metrics.
• Maintain detailed records of sales activities and accurate forecasting in CRM systems (e.g., Salesforce).

Qualifications

• 7+ years of experience in B2B sales, account management, or business development --preferably in market research or IT services.
• Bachelor degree or equivelant industry experience.
• Strong understanding of the IT industry, including enterprise technologies, software, hardware, cloud computing, cybersecurity,digital transformation and of course AI
• Excellent communication, presentation, and negotiation skills.
• Proven ability to manage multiple client accounts and prioritize effectively.
• Strong communication skills
• Self-motivated, goal-oriented, and able to work independently or as part of a team.
• Experience using CRM platforms and sales enablement tools

IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.