COE Make Sr. Business Systems Analyst

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position

The Make Center of Excellence (COE) Business Systems Analyst is an integral part of the Global Operations team, tasked with leading strategic projects that optimize operational efficiency at Intuitive. This role’s main responsibility will be to provide guidance, establish business requirements, and partner with collaborators, including IT teams, to drive SAP S4 Hana transformation. This position is to drive innovation and foster continuous improvement in SAP systems, application development processes, and Industry 4.0 technologies, ensuring alignment with best practices and emerging industry standards. The ideal candidate will bring knowledge in SAP and production process optimization, along with technical proficiency and the ability to guide teams in adopting new SAP-driven technologies and processes.

Essential Job Duties

• Drive the design, development, and implementation of SAP-enabled business processes, closely partnering with IT teams, with a focus on Manufacturing
• Provide both functional and technical expertise in SAP S4 implementation, ensuring SAP solutions align with business and technical requirements.
• Adopt SCOR-based framework in cross-functional blueprinting efforts
• Head efforts in data collection, process mapping, and decision making to identify operational gaps and implement solutions that enhance business system capabilities.
• Oversee the testing and validation of SAP functionalities to ensure system integrity and compliance.
• Drive sustainment and continuous improvement initiatives to enhance system performance and business outcomes.
• Interface with a team of IT, process owners, analysts, and collaborators to optimize SAP adoption and utilization.
• Serve as a key liaison between business units, IT, and external vendors to ensure seamless integration and deployment.
• Monitor industry trends and best practices to drive innovation and operational excellence within SAP processes.
• Provide leadership in developing, implementing, and managing SAP solutions aimed at improving operational efficiency, reducing costs, and elevating customer satisfaction.
• Land the initial pilot rollout and then help drive global solution adoption and process harmonization on future rollouts
• Identify and implement opportunities for process automation and optimization through strategic system integration with SAP S4 and SAP ME, to streamline manufacturing processes and enhance data-driven decision-making.

Required Skills and Experience

• 8+ years of experience in SAP business process management within Manufacturing, Engineering, or Supply Chain environment
• Bachelor's degree in engineering, science, information technology or related discipline
• Experience with SAP ME, Signavio, and working with SAP Fiori applications to enhance the user experience for operations
• Experience in implementing digital initiatives (i.e. SAP, Oracle) for supply chain operations, with a focus on technology integration and process improvement
• Familiarity with various manufacturing process technologies and types (batch, serialized, high volume/low mix, low volume/high mix)
• Deep knowledge of end-to-end business processes in a regulated industry, preferably medical devices.
• Demonstrated ability to run cross-functional teams and manage complex projects.

Preferred Skills and Experience

• Excellent communication and social skills, with the ability to influence and engage contributors at all levels.
• Exceptional data and problem-solving skills, with a focus on data-driven decision-making.
• Experience with advanced technologies such as AI and IoT in a supply chain context.
• Experience working for a global organization across multiple functions and regions.
• Demonstrated application of Lean, Six Sigma, and continuous improvement methodologies in operational environments
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.