Executive Assistant - job 1 of 3

Position Summary:

We are looking for a highly organized and proactive Executive Assistant to join Manulife Investment Management's Private Market business to support the Global Chief Operating Officer, Private Markets. This role requires a detail oriented professional with exceptional communication, coordination and problem solving skills. The ideal candidate will thrive in a dynamic environment managing executive-level administrative tasks.

Position Responsibilities: 

Executive Support

• Provide high-level administrative support to the Global COO, including calendar management, travel coordination, and expense reporting.

• Act as a gatekeeper, prioritizing and managing incoming requests, emails, and calls.

• Prepare and edit correspondence, reports, presentations, and other documents.

• Assist in meeting preparation, including agenda setting, briefing materials, and follow-ups.

• Perform other duties as assigned, such as taking minutes of meetings, or other administrative functions to support departmental meetings. 

• Ensure confidentiality and discretion in handling sensitive business matters.

• Acts as back-up to other Executive Assistants on team.

Operational & Project Support

• Support operational processes, tracking key deliverables and milestones.

• Assist in managing relationships with internal teams and external stakeholders.

• Help manage NYC office in partnering with other EAs, corporate real estate and vendors.

• Identify opportunities to improve administrative processes and enhance efficiency.

Meeting & Event Coordination

• Schedule and organize internal and external meetings, including logistics, venue arrangements, and materials preparation.

• Take minutes and follow up on action items from leadership meetings.

• Plan and coordinate executive off-sites and business events as required.

Qualifications & Experience

• 5+ years of executive assistant experience, preferably in financial services, asset management or financial services.

• Strong ability to manage complex calendars, travel arrangements, and high-volume correspondence.

• Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) and familiarity with collaboration tools (e.g., Teams, Zoom, Concur).

• Excellent written and verbal communication skills, with strong attention to detail.

• Ability to work independently, anticipate needs, and exercise sound judgment.

• Strong organizational and multitasking skills in a high-pressure environment.

• High level of professionalism, discretion, and integrity.

• Strong interpersonal skills and ability to work effectively across cultures

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

USA, New York, New York, 1251 Avenue of the Americas,, Suite 2300Hybrid

Salary range is expected to be between

$51,975.00 USD - $86,625.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)