Commercial Learning Sr. Trainer

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of the Position

The Commercial Learning Sr. Trainer will deliver content and lead workshops in training classes, to improve the knowledge and skills of our commercial employees. The Senior Trainer works closely with colleagues in many departments including Commercial Learning, Clinical Education, Field Sales, and Marketing to create and execute our training strategy to address the needs of the commercial team.

Essential Job Duties

• Clinical: Demonstrate understanding across key specialties: general surgery, colorectal surgery, gynecologic surgery, thoracic surgery, and urology 
• Understanding of education modules as part of the Clinical and Sales Training (CAST) programs, sales meetings and other training events 
• Educate commercial team to support customer in set up for da Vinci® cases on a variety of surgical procedures 
• Technical: Understanding of “Best Practices” for da Vinci® Surgical System pre, intra and postoperative management
• Educate commercial team to conduct customer in-services on da Vinci® Instruments and Accessories, Advanced Technology, da Vinci® Si, da Vinci® Xi, da Vinci® X, da Vinci® SP Surgical Systems and digital solutions
• Thorough understanding of da Vinci® surgical systems and digital solutions (including instruments and accessories) and value propositions
• Provide candid training performance feedback to trainees and trainees’ supervisors/managers
• Curriculum Design: Plan, develop, deliver, evaluate and revise new hire training programs for cross-functional business units including classroom training sessions, virtual training sessions and self-study programs.
• Develop creative, interactive training tools, presentations and workshop simulation exercises to increase interest during training and knowledge retention
• Develop and administer online testing and post-training evaluations
• Forecast annual programs to meet organizational growth
• Measure effectiveness of training programs and develop reports and comprehensive programs analysis

Required Skills and Experience

• Core Competencies, Skills and Experience Requirements:
• Minimum 3+ years of Sales/Sales management experience preferably in medical device field 1+ years of Training experience preferred
• Good knowledge of surgical procedures preferred
• Excellent oral and written communication skills
• Strong attention to detail and organizational skills
• Understanding of human anatomy, physiology and terminology
• Proficiency in MS office
• Minimum of 1 year of leadership experience preferred.

Required Education and Training

• Minimum of a Bachelor’s degree or equivalent experience required

Working Conditions

• Trainers must be able to stand for long periods of time.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.