Program Manager

Overview

Lockwood, Andrews & Newnam, Inc. (LAN) is a full-service consulting firm offering planning, engineering and program management services. Founded in 1935, LAN has grown from its humble beginnings as a small Houston firm to a national leader in the heavy civil infrastructure engineering industry. 

"Our purpose is to continuously improve the quality of life in the communities we serve."

Responsibilities

• Direct and manage project development from beginning to end.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Establish project quality expectations
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis.
• Estimate the resources and participants needed to achieve project goals.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.
• Set and continually manage project expectations with team members and other stakeholders.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Build, develop, and grow any business relationships vital to the success of the project.
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.
• Utilize company cost tracking software to review and maintain current status of project cost (accruals, estimate to complete, revenue)
• Develop and maintain client relationships, acquire leads, position for projects, develop teaming arrangements, lead proposal preparation, and participate in interviews. 

Qualifications

• University degree or college diploma in the field of architecture, engineering or construction management.
• Knowledge of building design and construction including building site development, building substructure, and building envelope, M/E/P/S systems.
• Demonstrated competency in master planning, program budgeting and schedule setting.
• 10 years direct work experience in a project management capacity, including all aspects of process development and execution.
• Certifications as LEED AP, Project Management Professional (PMP), Professional Engineer (PE) or Construction Management Association of America (CMAA) preferred.
• Strong familiarity with project management software, such as Microsoft Project, Project Wise or Newforma.
• Demonstrated experience in personnel management.
• Technically competent with various software programs, such as Microsoft Office Suite, and AutoCad.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Experience at working across multiple office locations with distributed human resources
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Ability to defuse tension among project team, should it arise.
• Ability to bring project to successful completion through political sensitivity.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Adept at conducting research into project-related issues and products.
• Must be able to learn, understand, and apply new technologies.
• Customer service skills an asset.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

Work Conditions

• Overtime may be required in meet project deadlines.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
• Physically able to participate in training sessions, presentations, and meetings.
• Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management.

Lockwood, Andrews & Newnam, Inc. (LAN) is an Equal Opportunity Employer and gives consideration for employment to qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Lockwood, Andrews & Newnam, Inc., is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the Human Resources Department at 713-266-6900. For more information about your rights under the law, see Know Your Rights