Sales Development Representative - job 1 of 2

About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture

We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

The Role

You will be executing on our new inbound and outbound sales strategy that supports the hyper-growth & scale of the Americas Sales team at Megaport. In this role, you will have the chance to implement creative processes along the way & shape the world-class processes we are implementing. 

Your priority is to respond to our prospects, qualify if Megaport is a suitable solution, and generate new meetings and opportunities from inbound marketing qualified leads and outbound prospecting campaigns.

Who You'll Work With

As a member of this team, you will report to our Global Sales Development Leader in our GTM Transformation team. You will work alongside a hardworking team who have a relentless drive and energy to achieve a common goal: revenue growth! You will support the North American Sales organization and partner with the team closely to execute a winning growth strategy. You will also work closely with our marketing team to carry out targeting messaging campaigns that align with Megaport's overall goals.

• Use Phone/Email/LinkedIn/Video to connect with prospective customers.
• Follow up, manage, and drive qualified inbound marketing leads to book a meeting and create sales-accepted opportunities, with the mission to effectively grow the sales pipeline to achieve our regional revenue goals. 
• Utilize and leverage our various sales and lead generation tools to identify, develop, and manage marketing leads effectively, including Gong, LinkedIn Sales Navigator, Zoominfo, and UserGems. 
• Learn & understand how Megaport solutions address various customer pain points. 
• Be able to communicate Megaport value prop to manager and practitioner personas. 
• Identify and source sales opportunities that align with the ideal customer profile for Megaport for the purposes of maximizing solution value and product adoption. 
• Manage & interact with prospects via our website live chat tool.
• Work side by side with Megaport Sales Executives and other Megaport sellers to help drive Megaport revenue growth. 
• Acquire, update, and maintain contact information within the Salesforce CRM, providing the account team with information to ensure opportunities are understood and next steps are clearly identified. Work in coordination with sales executives, solution architects, and broader POD account teams to identify potential customers, qualify, and schedule demonstrations.
• Weekly review of leads developed, new leads added, and any field sales intelligence; keep records and generate reports on all phases of activities.
• Keep informed on new products, services, and other general information of interest to customers through successful completion of sales training and self-study.
• Manage and maintain a pipeline of interested prospects.
• Collaborate with Marketing to execute various demand generation campaigns.
• Invite and drive attendance to company events and regional trade shows.
• Develop your SaaS sales career through ongoing training and 1:1 coaching.

• Action-oriented and highly organized individual who is resourceful, result-oriented & adaptable.
• Excellent time management skills.
• Strong work ethic & Drive to be successful in ambiguous situations, Self-motivated, able to solve problems, and work with limited direction.
• A goal-oriented and customer-focused mindset.
• Ability to handle fast-paced change with new processes and the ability to fail fast & learn fast.
• Must be comfortable working in a high-growth environment, where everyone must have the “roll up your sleeves” and “get it done” attitude.
• Excellent listening, verbal, and written communication skills.
• Professional & engaging screen presence during video meetings. Display self-discipline and focus to effectively manage an intense and high-volume business.
• A growth mindset, consistently working to improve your skills, being open to feedback, and learn constantly. 
• Ability to achieve or exceed daily, weekly, monthly, and quarterly goals and production levels as defined by sales management.
• Ability to build meaningful business relationships with customers, prospects, and internal teammates. 
• Preferred but not required:
• A basic understanding of SaaS and/or networking, cloud offerings.
• Has experience in a fast-paced or start-up environment.
• 1+ years of B2B sales development (SDR / ADR / BDR) experience.

• Flexible working environment – a remote-first culture with coworking options available
• Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program
• Health and wellness support – through a wellness allowance and employee wellbeing initiatives
• Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave
• Creative, modern workspaces – designed to inspire when you're not working remotely
• Motivated, inclusive team – work alongside industry experts and fresh talent
• Recognition programs – celebrate achievements with our Legend and Kudos awards
• For U.S. employees – access to medical, dental, and vision insurance, plus a 401(k) plan

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If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.