Enrollment Representative

Overview

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

The MJHS Difference

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness and belonging for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Benefits include:

• Tuition Reimbursement for all full and part-time staff
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities

This position maintains up-to-date knowledge of Homefirst Managed Long Term Care Plan (MLTCP), ElderplanMedicaid Advantage Plan (MAP), and Elderplan FIDA Total Care, making outreach calls to prospects, explaining tothem the benefits and eligibility, and appropriately scheduling RN visits for assessment and potential enrollment.

• Responsible for documenting updates and outcomes in Market Prominence, the enrollment tracking software program,and working closely with the RNs and Marketing Representatives to maintain high productivity and quality data forpurposes of management and reporting.

Qualifications

• Bachelor's Degree or 2 years health care experience; managed care/sales experience is a plus.
• Valid Driver's License.
• Excellent communication, time management, and presentation skills, strong telephone etiquette and comfort with the geriatric population. 
• Spanish, Cantonese or another language fluency may be required.
• Requires ability to learn, understand and explain healthcare eligibility requirements, conduct businesssuccessfully over the phone, offer excellent customer service and express compassion while meeting the demands of highvolume and high productivity.
• Operates in accordance with regulatory agency contract guidelines.

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