Training Product Specialist

Description

Living the vision of "Advancing the business of healthcare today for a better tomorrow," Medical Group Management Association (MGMA) works to perpetuate success throughout the healthcare industry as the premier association for professionals who lead medical practices. Since 1926, through data, people, insights, and advocacy, MGMA empowers medical group practices to innovate and create meaningful change in healthcare. We believe the future is what you make it, and we’re here to support the people who are ready to make the world a better place. Tomorrow will be remarkable because MGMA is here to help.

The Medical Group Management Association (MGMA is looking for two (2) Training Product Specialists to join our Denver/hybrid team. The Training Product Specialist will be responsible for specialization in one discipline: 1) Finance & Education or 2) Leadership, Compliance, Regulatory Education.

The Training Product Specialists will coordinate and support training and education products, from ideation to deployment, and assist editorial product owners in the creation of a variety of training and education products for targeted audience segments within the medical practice market. In addition, they will manage processes and systems to ensure flawless quality of output and provide technical project management support of team initiatives, including scheduling, planning, and revising new and existing products, and utilize a network of internal and external subject matter experts to keep content aligned with nuanced and niche customer needs.

Requirements

Essential Functions

• Guided by senior editors, curate innovative, original content from subject matter experts in a variety of training products, including but not limited to toolkits, webinars, conferences, online training ebooks and custom research.
• Stay abreast of target customer personas by speaking with customers, industry and subject matter experts, and thought leaders in the spaces MGMA serves.
• Data analysis to support the team with evidence-based business decisions on product performance.
• Project management support to the team, including coordination of production, and technical support with creating and editing deliverables, as well as other workflow processes
• Project management support to the team, including coordination of production, and technical support with creating and editing deliverables, as well as other workflow processes
• Actively seek out opportunities to gather data and insights from MGMA members and customers to support content development and membership strategy.
• Coordinate an advisory panel to solicit topics and experts of interest to targeted audiences.
• Manage processes and systems to ensure flawless quality of output and make recommendations for process and quality improvements on all products.
• Other duties as required and necessary to ensure the success of the organization.

Supervisory duties

• None.

Knowledge, skills and abilities

• Ability to consistently promote, support, work, and act in a manner in support of MGMA’s mission, vision and values.
• Intermediate skills in Microsoft Office Suite, exposure to Adobe Creative Suite Photoshop, InDesign and InCopy.
• Displays analytical aptitude with a strong desire for continuous learning.
• Excellent presentation, written and verbal communication skills.
• Ability to establish and maintain effective professional relationships with external stakeholders.
• Detail oriented and able to handle multiple projects while prioritizing accordingly in a time sensitive environment.
• Strong critical thinking, customer service, problem-solving, computer and creative skills.
• Strong understanding of data management and database utility.
• Comfortable learning and working within multiple platforms such as a CRM; content management and LMS platforms; and survey and evaluation platforms.
• Strong organization and project management skills.
• Ability to perform duties as a self-starter with much autonomy and independent judgment.
• Ability to work independently and prioritize diverse tasks.
• Ability to respond in a flexible manner to changing needs and priorities

Education

• A Bachelor’s degree in Business Administration, Communications, Education, Instructional Design or a related field is required.

Experience

• Three (3) or more years of experience in providing business support and project coordination in the publications or educational environment is required.

An equivalent combination of education and experience may be substituted on a year-for-year basis.

Additional Requirements/Licenses/Certifications

• Must have reliable transportation.
• Must have a valid driver’s license.

Working environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in an indoor, professional office environment.
• Will need to attend conferences and MGMA events in various locations around the United States on a regular basis.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and scanners.
• Regular, predictable attendance is required.

Physical Activities

The physical demands described here are representative of those that must be met by employees in this role, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee is regularly required to successfully interact and accurately exchange information using the following suite of verbal and non-verbal communication skills critical to expressing oneself and conducting professional interactions on behalf of the business:

• Ability to read, write, edit
• Ability to converse, discuss, convey
• Also includes interactive engagement with software applications, computer graphics, and the ability to conduct internet research.

While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following observational abilities:

• Ability to perceive, identify, recognize
• Ability to detect, determine, discern, judge
• Ability to assess, estimate, compare

This is a largely sedentary role, so employee must be able to remain in a sedentary position while focusing for extended periods of time throughout the workday. Position also requires occasional movement inside the office to access file cabinets, printers, etc. While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following operational abilities:

• Ability to operate PC/keyboard and other office productivity equipment
• Ability to position self to traverse/navigate around typical office setting
• Ability pull/push, lift, open/close, grasp/manipulate, transport up to 10 lbs.

Why Work for Us

MGMA prides itself on providing team members from all walks of life with an inclusive work environment and comprehensive benefits package, including medical, dental, and vision coverage, life insurance, and both short- and long-term disability. We invest in our employees' growth with a 401(k) plan featuring company match, profit-sharing, and professional development opportunities. We prioritize work-life balance through a hybrid work schedule, an employee assistance program, and a generous time off package, which includes three weeks of vacation, 80 hours of sick time, and 11 paid holidays. From a flexible spending account and on-site fitness center to volunteer opportunities and tuition assistance, MGMA is committed to giving employees a well-rounded and gratifying employment experience. We are an equal opportunity employer. All applicants shall be considered according to their individual qualifications, abilities, experience, and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status, or any other basis protected by applicable law.

MGMA does not engage in immigration sponsorship.

The application deadline is July 21, 2025. This may be extended in the event additional time is necessary to receive a sufficient number of qualified candidates. The approximate salary range for this position is $72,000 - $89,000, depending on the skills, education, and experience of the candidate.