Bilingual Sales Assistant

Description

Responsible for creating a positive connection with customers and providing administrative support to the Sales team to ensure a smooth and streamlined sales process.

Duties/Responsibilities:

• Perform all duties with respect to Company’s Purpose, Values, Standards & Core Competencies.
• Manages interactions with potential buyers, ensuring timely and effective coordination on home showings and scheduling.
• Answers telephone calls, emails from leads, sends applications to potential future owners inquiring about home sales availability, follows up on all email communication that requires a response (Applications/ inquiries).
• Assists with buyer paperwork, follow-up
• Maintains sales leads and potential buyer information in CRM
• Must be highly organized and detail oriented.

Required Knowledge / Skills / Abilities:

• Bilingual in Spanish
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Customer and Personal Service - Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Communication - Convey information both orally and written in a timely and clear manner which promotes an accurate understanding on the part of your audience.
• Time Management - Managing one's own time. A proven ability to meet deadlines and the ability to prioritize tasks and to delegate them when appropriate.
• Maintain confidentiality and discretion in execution of skills.
• Proficient with Microsoft Office Suite or related software

CORE COMPETENCIES

• Initiative: Able to identify what needs to be done and to do it before being asked or the situation requires it. Use available resources to get the job done.
• Collaboration: Works effectively with colleagues toward common goals, and/or facilitates goal achievement in others; includes either / both intellectual and material collaboration
• Communication: Expresses oneself using clear, effective, and efficient language. Listen patiently and attentively with intent to truly understand what is being communicated. Adapts to the purpose of communication with appropriate style, substance, detail, and confidence.
• Emotional Intelligence: Recognizes the emotions of self, others, and groups, with an acute awareness of what emotions will be triggered by different behaviors or issues.
• Managing Change: Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.
• Diagnostic Information Gathering: Identifies the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it.

Requirements

• High School Diploma or GED
• Office/clerical experience required; previous experience as a receptionist, administrative assistant or in a customer-facing role
• Excellent communication skills with a friendly & positive demeanor
• Proficiency in Microsoft Office and familiarity with office equipment
• Organizational abilities & strong attention to detail & problem-solving skills
• Dependability with a strong work ethic, reliability & ability to maintain confidentiality
• Spanish speaking and writing is required
• Ability to pass a background check and pre-employment drug screening.
• Eligible to work in the United States

This opportunity offers:

• Pay rate: $20-24/hour DOE
• 40 hours a week
• PTO *
• Sick Leave *
• 401(k) with Employer Match *
• Employee referral program
  *Waiting period may apply*

EQUAL OPPORTUNITY EMPLOYER

Monte Christo Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.