User Experience Manager (Chicago Hybrid)

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.


Team Overview
Our cross-functional Experience Design and Research consists of Industrial Design, UI/UX, Design Research, and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications, cloud & mobile applications, video, analytics, and artificial intelligence (AI) technologies to envision a new generation of life-changing – and life-saving – products, applications and services. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and engagement with our customers.

Job Description

As a Senior Manager of UX Design, you’ll inspire a team of designers to create the next generation of commercial and public safety applications. You will provide leadership and direction to bring out the best in your team and mentor them through their career growth. You will be championing human-centered design best practices and infusing that into the overall product development process. You will collaborate with leaders of the global UX team, Product Management, and Engineering teams to define product roadmaps and ensure design quality.

This is a hybrid role operating out of our downtown Chicago Offices.

***Candidates must include a portfolio, personal website, or work samples demonstrating UX apps and services solutions to be considered for the position***

Recent examples from Motorola:

• M500 In-Car Video System
• Vehicle Manager System (LPR Portfolio)
• Avigilon Unity Portfolio
• Avigilon Alta Portfolio

 

Responsibility Includes:

• Manage and mentor a team of user experience designers as part of a larger UX design team located across the globe, coaching, directing and unblocking as needed, to produce great work that delights customers and achieves business goals.

• Proactively seek out strategic partnerships across organizations at every level, build strong relationships with product, technology and business stakeholders.

• Collaborate with UX researchers and product managers to take insights from the field and ideate, prototype, and deliver designs to development teams to make them a reality.

• Optimize internal design processes and allocate resources to meet project timelines.

• Establish and promote design guidelines, best practices, design tools, and standards.

• Work with product managers to influence product strategy and to ensure user-centric and design-led product development.

• Ensure product success by creating intuitive, delightful, and high-performance user interfaces.

• Evangelize and evolve our UX practice, culture and craft, lead design meetings and actively participate in design reviews and design direction.

• Regularly and actively engage team members in career management conversions, charting a path and providing tools to develop skills as well as create new growth opportunities.

• Hold each team member to the highest level of quality and professionalism.

Are You…

• An enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on achieving results.  A “roll-up your sleeves” doer.

• A collaborative partner to effectively get things done, building and nurturing strong relationships with your fellow design leaders and development and business stakeholders. 

• People-focused, you understand companies are only as strong as the time they invest in their people and that a leader is in service to their team.

• Humble. You know the best idea wins, no matter who’s idea it is and that there is no place for ego in a team.

• Exceptional at problem-solving, issue resolution, and time management.

• An active listener, a strong and clear communicator and confident presenter.

• A continuous learner who adapts quickly and not only adapts positively to change but is also a skilled change agent.

• Able to embrace the opportunity to collaborate with teammates and partners in other locations.

• Available to travel occasionally.

 

Requirements:

• 8+ years of professional experience in UX design, preferably at a company focused on designing and delivering SaaS solutions.

• 4+ years experience managing a UX design team with a track record managing and inspiring people to achieve their maximum potential.

• Experience with AI/machine learning technologies is strongly preferred.

• Strong organizational and influencing skills across teams, ability to engage stakeholders, to understand change readiness, manage differences and create buy-in

• Bachelor's degree in industrial design, UX/interaction design, or another design-related field.

• Experience working in direct collaboration with product managers, developers, and stakeholders for the implementation of designs.

• Incredible problem solving, design skills, and product sense that inspire the teams you lead.

• Excellent communication (written and verbal), presentation, interpersonal and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.

• Effectiveness in working across organizational boundaries and distributed teams to define, manage, and prioritize work.

• Experience in ownership of projects and communicating timelines and executing independently.

Target Base Salary Range: $101,300 USD - $ 202,600 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: Candidate must be in the Chicago office 1-2 times per week.

#LI-MP2
#LI-HYBRD

Basic Requirements

• Bachelors Degree with 8+ years of professional experience in UX design

• AND 3+ years of direct management experience

Travel Requirements

10-25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.